BotPenguin Resource Centre
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          • Integrate BotPenguin with Acuity Scheduling
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          • Integrate BotPenguin with Brevo (formally SendInBlue)
          • Integrate BotPenguin with Apptivo CRM
          • Integrate BotPenguin with Freshdesk CRM
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          • Integrate BotPenguin with Drip CRM
          • Integrate BotPenguin with GetResponse
          • Integrate BotPenguin with Groove
          • Integrate BotPenguin with Helpdocs
          • Integrate BotPenguin with Bitrix24
          • Integrate BotPenguin with Freshworks CRM
          • Integrate BotPenguin with Insightly CRM
          • Integrate BotPenguin with Nimble CRM
          • Integrate BotPenguin with Nutshell CRM:-
          • Integrate BotPenguin with OntraPort CRM
          • Integrate BotPenguin with HubSpot
          • Integrate BotPenguin with WebHoper
          • Integrate BotPenguin with EngageBay
          • Integrate BotPenguin with FrontApp
          • Integrate BotPenguin with Copper CRM
          • Integrate BotPenguin with Salesflare
          • Integrate BotPenguin with No CRM
          • Integrate BotPenguin with Helprace
          • Integrate BotPenguin with Flowlu
          • Integrate BotPenguin with Pipeline
          • Integrate BotPenguin with Zingtree
          • Integrate BotPenguin with Salesforce CRM:-
          • Integrate BotPenguin with Chakra CRM:-
          • Integrate BotPenguin with SimplyBook:-
          • Integrate BotPenguin with Gitbook
          • Integrate BotPenguin with GoHigh Level
          • Integrate BotPenguin with Voxloud
          • Integrate BotPenguin with ViaSocket
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          • Integrate BotPenguin with Kylas CRM
          • Integrate BotPenguin with Google Analytics
          • Integrate BotPenguin with FirstPromoter
          • Integrate Botpenguin with Google Contacts
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          • Integrate BotPenguin with Make.com
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    • 🛠️Common Errors & Troubleshooting
  • 📖Platform Guidelines & Training
    • 👩‍💻WhatsApp Cloud API by Meta
      • ⚙️Setting Up Your Facebook Business Manager
      • 💰Meta Conversation Pricing for WhatsApp Cloud API
      • 👧Update WhatsApp Bot Profile
      • ✅Getting a Blue Tick(previously Green Tick) on WhatsApp
    • 🔑WhatsApp Bot Creation with Manual Onboarding
      • ✅Prerequisites for WhatsApp Bots
      • 🔤Create a Meta App
      • ✔️Register & Verify your WhatsApp Number
      • 🔗Subscribe WA webhook with BotPenguin
      • 💳Update WA account Payment Method
      • 🦸‍♀️Assign System User to WhatsApp Account
      • 📃Getting all the necessary details from Meta Developer Dashboard
    • ⚙️WhatsApp Bot Creation with Automated onboarding
    • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
    • ♻️Reconnect Whatsapp Bot
    • 🔏Recovering Your Restricted Meta Account
    • 💡Must know-how of BotPenguin
      • 🔤Manage & Use Custom Attributes
      • 🖥️Call external APIs in your chat flows
      • 👨‍💼Manging team roles & Users
      • 🪄Unlock BotPenguin AI
      • 🕵️‍♂️Support Agent guide
      • 📨Send WhatsApp notifications using the BotPenguin APIs
      • Chatbot User Authentication
  • ⚡Platform Updates & Info
    • 🔥What's New
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    • 🤝Connect With Us
  • 🛠️API References
    • 📄Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • 📄WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
  • 🤝Partner Documentation
    • 🐧BotPenguin Partner Onboarding
      • Signup as a BotPenguin Partner
      • Setup your Pricing Plans
      • Connect to your Domain
      • Setup 3rd Party Integrations
        • Setup AWS SES Account
        • Setup Google reCAPTCHA
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        • Setup RazorPay Account
        • Setup Stripe Account
        • Setup Facebook App for WhatsApp & Facebook Bots
          • Create Facebook Login for Business Configuration
          • Meta System User Token
      • Setup your pricing plans (Legacy Version)
      • Setup your Pricing Plans (Latest Version)
    • 🙋‍♂️Partner FAQs
      • Onboarding
      • Affiliate Partner
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      • Add-ons FAQs
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      • LTD FAQs
    • 📔Partner API References
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
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On this page
  • What are Instagram Broadcasts?
  • Why to use Instagram Broadcasts?
  • How to setup Instagram Broadcasts?
  • FAQ's:

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  1. BotPenguin Resource Centre
  2. How BotPenguin works?
  3. Automation
  4. Instagram Automation

Instagram Broadcast

Want to Broadcast Messages using Instagram? You've come to the right spot.

PreviousInstagram AutomationNextBot Settings

Last updated 1 month ago

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What are Instagram Broadcasts?

Instagram Broadcasts are a way for businesses or influencers to send messages directly to a group of people on Instagram. These messages appear in the Direct Messages section and are a great way to share important updates, offers, or news with followers in a personal and easy way.


Why to use Instagram Broadcasts?

  • Direct Communication: Send messages directly to your followers' inbox, ensuring higher visibility.

  • Targeted Messaging: Reach specific groups of followers with personalized content.

  • Promote Offers and Updates: Share time-sensitive news, promotions, or new products.

  • Stronger Engagement: Messages feel more personal, encouraging followers to take action.


How to setup Instagram Broadcasts?

  1. Log into your BotPenguin and go to the Instagram Bot.

  1. Go to "Instagram Automation".

  1. You will automatically be on the Broadcast page. Give the broadcast a name and then click "Continue".

  1. Fill all the details in the a shown on the form:

    1. Broadcast Name: The name of the broadcast.

    2. Flow: The flow that will be broadcasted(recommended to keep the flow small)

    3. Groups: The Groups to which the broadcast will be sent.

    4. When to Send: Can send now, or select date and time slot to send broadcast.

  1. Click on the "Create Broadcast" to create the Broadcast.

And that's it, the broadcast has been created! When the broadcast finishes, it will show "COMPLETED" under the Status heading.


FAQ's:

Here are some common FAQ's that are seen in the Instagram Broadcast section:

Can I send a broadcast to all my followers?

You can only add the people in the broadcast that are in your configured group. You can add people in the group using the Group subtab in the Inbox.

Why is my broadcast not being delivered to some users?

Broadcasts can fail to deliver due to:

  • Users not falling into the selected group

  • User inactivity (no interaction within 24h window)

  • Instagram restrictions on promotional messaging

  • Errors in flow (broken nodes, media not loading)

Always test with a small internal group first.

Can I schedule a broadcast for a later time?

Yes. Under "When to Send", you can select a specific date and time. Make sure your time zone settings in BotPenguin are correctly configured to avoid mismatches.

Can I edit a broadcast after creating it?

Yes, you can edit the broadcast by clicking on the edit button, as well as changing the flow of the connect chatflow.

Can I send broadcasts with images, buttons, or carousels?

Yes, you can configure your chatflow to send whatever you want!


If everything is correct and you are still unable to move forward, write to us at .We will respond back within 48 business hours.

📒
🏃‍♂️
support@botpenguin.com