Telegram Automation

This section contains essential information and usage guidelines for managing all automation capabilities available for Telegram bots inside BotPenguin.

What is Telegram Automations?

Telegram Automations is the centralized control layer that enables you to automate communication, engagement, and user journeys for your Telegram bot. It brings together multiple automation tools—such as broadcasts, drip campaigns, and widgets—allowing teams to orchestrate both one-time and lifecycle-based interactions at scale, without manual intervention.

---

Benefits of Telegram Automations

• 🤖 Centralizes all Telegram automation tools in a single workspace

• 🚀 Enables scalable one-to-many and time-based user communication

• 🎯 Supports targeted messaging based on user behavior and segmentation

• 🔁 Reuses existing chat flows for consistent automation

• 📈 Improves onboarding, engagement, and retention outcomes

---

How to Use Telegram Automations

1. Log in to your BotPenguin account.

2. Select your Telegram Bot from the dashboard.

3. Navigate to “Telegram Automations” from the bot menu.

1. Inside Telegram Automations, you can access the following sub-sections:

   1. Broadcasts – For one-time or scheduled mass messaging

   2. Drip Campaigns – For structured, time-based onboarding and engagement flows

   3. Widgets – For routing users to your Telegram bot from external touchpoints

🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

---

Telegram Automations FAQs

What features are included under Telegram Automations?

Telegram Automations includes Broadcasts, Drip Campaigns, and Widgets, each serving a different automation use case.

Do all automation types use chat flows?

Yes. Both broadcasts and drip campaigns rely on chat flows, with the first message of the flow acting as the trigger message.

Can I use multiple automation types simultaneously?

Yes. You can run broadcasts, drip campaigns, and widgets in parallel for the same Telegram bot.

Is Telegram Automations specific to Telegram only?

Yes. This section applies specifically to Telegram bots. Other channels have their own automation sections with similar structures.

Do I need technical knowledge to use Telegram Automations?

No. All automation features are designed to be configured through the BotPenguin UI without requiring coding.

Where are user groups managed for automations?

User groups are created and managed from the Inbox section and can be reused across broadcasts and drip campaigns.

---

If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.