Telegram Widget

This section contains essential information and usage guidelines for managing widgets inside BotPenguin.

Widgets

A Widget is a chat interface that can be installed in your website, ads, blogs or

any promotional content to route subscribers to your Chatbot. You can create multiple

widgets by following a few easy steps on the BotPenguin dashboard. To create one, go

to the `Widgets` tab in `Bot Settings` and click `Create Widget` on the extreme right. Here is the Quick Guide on How to Create a Widget

What is a Widget?

A Widget is an embeddable chat interface that allows you to route users from your website, advertisements, blogs, or promotional content directly to your chatbot. Widgets act as high-conversion entry points, enabling seamless user engagement across external touchpoints. You can create and manage multiple widgets directly from the BotPenguin dashboard.

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Benefits of Widgets

• 🌐 Enables chatbot access directly from websites and external platforms

• 🚀 Increases user engagement through instant chat redirection

• 🎯 Supports multiple distribution formats such as links, icons, and QR codes

• 🧩 Offers flexible customization for branding and placement

• 📈 Improves lead capture and subscriber growth

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How to Use Widgets

1. Log in to your BotPenguin account.

2. Create or select a Telegram Bot from your dashboard.

3. Click on the selected bot and navigate to “Automation Settings”.

4. Open the “Widgets” section.

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Chatbot Icon

1. Click on “Chatbot Icon” to open the customization options.

2. Copy the chatbot icon embed code and paste it into your website header to install the widget icon.

3. Customize the icon by:

   1. Selecting the icon size from the dropdown

   2. Adding display text for the widget icon

   3. Choosing placement and positioning on the website

4. Click “Update Widget” to save the changes.

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Link

1. Click on the “Link” option to expand the dropdown.

2. Edit the pre-populated message that will be sent when a user clicks the widget link.

3. Click “Update Widget” to save the changes.

4. Click “Copy Telegram Link” to share the widget URL.

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QR Code

1. Click on “QR Code” to expand the dropdown.

2. Edit the pre-populated message that appears when a user scans the QR code by clicking “Edit pre-populated message”.

3. Click “Download QR Code” to save and share it across offline or digital channels.

4. Click “Update Widget” to save the changes.

🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

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Widgets FAQs

Can I create multiple widgets for the same Telegram bot?

Yes. You can create and manage multiple widgets for a single Telegram bot, each with different configurations.

Where can I use a widget?

Widgets can be embedded on websites, landing pages, blogs, ads, or shared as links and QR codes.

Can I customize the chatbot icon appearance?

Yes. You can adjust the icon size, text, placement, and positioning directly from the widget settings.

What happens when a user clicks the widget link?

The user is redirected directly to a chat with your Telegram bot along with the configured pre-populated message.

Is the widget flow the same across all channels?

Yes. While this document focuses on Telegram, the widget creation and management flow is largely consistent across supported channels.

Can I change the widget message after sharing it?

Yes. You can update the pre-populated message at any time and save the changes using “Update Widget”.

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If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.