Telegram Chatbot

This section contains a tutorial on how to create a Telegram Chatbot, edit the bot's chat flow and bot's settings.

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Select the "Telegram Chatbot" at platform selection. Then:

a. You will be asked to enter your phone number which is connected with telegram.

b. You will receive a `Login code` in your Telegram account. Enter the Login Code

here and click to login to your Telegram Account.

c. You may click to `resend` code in case you haven`t received it. If still not received the

Login code, please verify the Telegram mobile number and re-enter it by clicking

`Change number`.

Manually Connect Your Bot

1. Enter the Bot name which you want to connect.

2. Enter the Bot user name which you want to connect

3. Enter the Bot Authentication Token recieved on telegram from "BotFather".

4. Click on Connect Bot.

Create Your Bot

a. You may choose an existing Telegram bot to connect with BotPenguin or you can select "manually connect to bot". Then enter :

• Name of your new bot

• Username. Username should end with `bot`. example: abc_bot or abcbot.

b. Enter the details and click `Connect` and you will be directed to the dashboard section

where you can `Edit your chat flow` and `Telegram Bot Settings`.

Edit Your Chat Flow

a. A chat flow is a structure of messages that determines how a conversation will take

place between your chatbot and the user. Click on the `Edit Your Chat Flow` tab to

customize your chat flow.

b. Here, you will find a pre-created template of a chat flow that you can customize as per

your business needs. It is very easy and quick to customize the chat flow. Here is the Quick Guide on How to Edit Your Chat Flow.

Telegram Automation

Here you can configure automation settings for your telegram bot

Chat Flows

Here, you can also create multiple chat flows from the `Create flow` option

by adding the name of the flow. Once a flow is added, it will be listed under `Flow name`.

This way you can add any number of flows.

Drip Campaigns

Drip Campaign is a scheduled and structured flow of messages

created for customer onboarding journeys. To create one, go to the `Drip Campaigns` tab and click `Create Campaign`. Here is the Quick Guide on How to Create Drip Campaigns.

Widgets

A Widget is a chat interface that can be installed in your website, ads, blogs or

any promotional content to route subscribers to your Chatbot. You can create multiple

widgets by following a few easy steps on the BotPenguin dashboard. To create one, go

to the `Widgets` tab in `Bot Settings` and click `Create Widget` on the extreme right. Here is the Quick Guide on How to Create a Widget

Broadcast

A Broadcast is a chat flow or a message that can be blasted in one click, to

the targeted segment or group of contacts. To create one, go to the `Broadcast` tab in

the `Bot Settings` and click the `Create New Broadcast` on the extreme right.

Here is the Tutorial for Creating a Broadcast.

If you still have some questions for our team, write to us at [e-mail]. We will respond back within 48 business hours.