Website Chatbot

What is a Website Chatbot:

A website chatbot on BotPenguin is an AI-powered virtual assistant embedded directly into your website to engage visitors in real-time. It helps automate customer interactions, answer queries, collect leads, and guide users through your offerings—all without human intervention. Designed to work 24/7, the BotPenguin website chatbot ensures consistent support, boosts user engagement, and enhances customer satisfaction by delivering personalized, instant responses.

Benefits of a Website Chatbot

• 24/7 Customer Support: Engage and assist website visitors round the clock without any manual intervention.

• Lead Generation & Qualification: Automatically capture visitor details and qualify leads through intelligent questioning.

• Instant Response Time: Reduce wait times and improve user satisfaction with real-time answers.

• Cost Efficiency: Minimize the need for large support teams by automating repetitive customer interactions.

Interactive Guide

Steps to Make a Website Chatbot

1. To create your Website chatbot , you first need to visit the BotPenguin Dashboard: https://app.botpenguin.com/home

1. To start creating your new chatbot, click "Create New Bot."

2. Select the primary purpose for creating your bot and proceed further.

1. Select the platform: “Website Chatbot”

1. You will see a notification: "Bot has been successfully created.”

1. Your bot has been successfully created. Then you will land up on this page, now you can configure the below mentioned items using the below links:

If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.