Triggers
This page contains all the necessary information in details regarding the Triggers sections of the website chatbot settings.
The Triggers section allows you to define when the chatbot should appear on the website or mobile screen. Here’s how you can configure it:
Timing for Desktop Trigger:
Set the delay (in seconds) after which the bot should trigger on the desktop screen.
Timing for Mobile Trigger:
Set the delay (in seconds) after which the bot should trigger on the mobile screen.
Chat Bubble Automatic Opening Behavior:
Choose from the following options using the dropdown:
Always Open After Specified Time: The bot will trigger automatically based on the timing you’ve set in the fields above.
Automatically After Selected Amount of Time: If the bot is opened and then closed by the user, it will reopen automatically after the time specified in this field.
Never Open Automatically: The bot will not open automatically. It will only open if the user clicks on it.
Disable Trigger Toggles:
Use these toggles to disable the bot’s trigger separately for the desktop screen or mobile screen.
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