Request Information
Contains information about Chat Components under Request Information.
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Contains information about Chat Components under Request Information.
Last updated
Was this helpful?
Flow will not move ahead until user gives the requested information to the bot.
It is used to request the user's "name" as information.
Click on "Name" under the Add Chat Component.
Then, you can customize the name request message in the "Customize Bot Message" section.
It is used to request the user's "phone number" as information.
Click on "Phone Number" to add it to your flow.
Then, you can customize the phone number request message in the "Customize Bot Message" section.
You can also select a specific country code by clicking on the dropdown.
It is used to request the user's "email" as information.
Click on "Email" to add it to your flow.
You can customize the email request message in the "Customize" panel.
It is used to create a single-choice selection request for the user.
Click on "Single Choice" to add it to your flow.
You can customize the message, set a title for your options, and link each option to the next component.
You can add up to 5 options.
It is used to create a multiple-choice selection request for the user.
Click on "Multiple Choice" to add it to your flow.
You can customize the message, set a title for your options, and link each option to the next component.
You can add up to 5 options.
It is used to request "any answer" as information from the user.
Click on "Text Question" to add it to your flow.
You can customize the information request message to appropriately ask for an answer from the user.
It is used to request "a file, image, or video" as information from the user.
Click on "File" to add it to your flow.
You can customize the file request message using the left panel.
It is used to create an iframe.
You can add a text message describing the iframe you are adding.
Paste the URL of the web page.
Provide a title for the iframe and add a CTA button that users can click to be redirected.
Once clicked, the web page will open.
It is used to book an appointment and time slot for users.
You can configure the message text and add a prompt asking the user to input a time slot.
Select the start and end time for availability hours from the dropdown.
The user will be able to book within these availability hours.
Choose the slot intervals, which will determine the time gaps between bookings.
Select the future booking days for which slots will be available to book.
Finally, choose a third-party app to integrate with the bot for appointment booking.
It is used to request a textual location from the user.
Click on "Location" to add it to your flow.
Enter a message text to ask the user for their location as information.
It is used to take the date and time as input from the user.
You can enter a message text to request this information and select the checkbox to show the time selection option.
The user will be given the option to select a date and the exact time for that date from a calendar.
It is used to ask the user to provide a rating and share their experience.
You can enter a text message for this request and add 5 different options for user experience that the user can select.
It is used to ask the user for a range according to the requirements.
You can enter a text message for this request.
Add a prefix and suffix text to be used in the range.
Then, select the starting point and highest point for the range.
You can also choose a step value to set the gap in the range slider.
It is used to take a numerical input from the user.
Click on "Number Input" to add it to your flow.
You can add a text message to request the user to enter a numerical value.
It is used to ask the user a question, based on which the next chat flow will be decided.
You can enter a text message or your question.
Then, enter keywords based on which the next chat component will be selected.
You can select the smart keyword match type, which can be either exact or based on the presence of keywords in the answer.
You can add multiple smart keywords.
It is used to start a new flow that has been created for the same bot.
You can enter a text message and select the pre-built chat flow from the dropdown.
Once the component is triggered, the selected chat flow will continue in the conversation.
It is used to integrate a third-party service in the chat flow.
You can select the API.
Then, add the text for the response code and select the next message.
Response Code 200 indicates success, while 400 indicates an error.
You can also check the DEVELOPERS section for more information.
