> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/getting-started/supported-platforms-overview.md).

# Supported Platforms Overview

### **🌐 Website** 

BotPenguin allows you to install a chatbot directly on your website.

**Features**

* One-line installation script
* Fully customizable chat widget
* AI Agent support for instant replies
* Lead capture & qualification
* Real-time chat via the Inbox

{% content-ref url="/pages/cNiqD0T2LWWw1Mhj9Fuc" %}
[Website / Mobile app Bot](/bots/website-mobile-app-bot.md)
{% endcontent-ref %}

***

### **💬 WhatsApp** 

Automate and manage customer conversations through WhatsApp Business.

**Features**

* Automated chatflows and FAQs
* Broadcast messages & template notifications
* Alerts, reminders, and order updates
* 24/7 AI-powered support
* Integration with CRM and third-party apps

{% content-ref url="/pages/7aa674tex06UpOx7vym3" %}
[Whatsapp Bot](/bots/whatsapp-bot.md)
{% endcontent-ref %}

***

### **📘 Facebook**

Deploy a bot on Facebook Messenger to interact with your audience.

**Features**

* Automated replies to page messages
* Lead qualification flows
* Product or service recommendations
* Campaign automation

{% content-ref url="/pages/1RzVS6nCKpIDjUWtrP60" %}
[Facebook Bot](/bots/facebook-bot.md)
{% endcontent-ref %}

***

### **📨 Telegram**

Create and manage Telegram bots using BotPenguin.

**Features**

* Automated responses
* AI-powered FAQs
* Menu-based conversational flows
* Community engagement and announcements

{% content-ref url="/pages/OeYeIEoU4odYNySyEoSO" %}
[Telegram Bot](/bots/telegram-bot.md)
{% endcontent-ref %}

***

### **📸 Instagram**

Automate Instagram DM conversations and engagement.

**Features**

* Automatic DM replies
* Story mention responses
* Keyword-based triggers
* Lead capture from DMs and comments

{% content-ref url="/pages/3Ciom2ThG4Y6Xib0KXke" %}
[Instagram Bot](/bots/instagram-bot.md)
{% endcontent-ref %}

***

### **👥 Microsoft Teams**

Use AI bots within MS Teams to support internal operations.

**Features**

* Internal Q\&A automation
* IT and HR support workflows
* Approvals, requests, and workflow triggers
* Team-wide helpdesk automation

{% content-ref url="/pages/RV7OGf3oSYc69tfAsFmr" %}
[MS Teams Bot](/bots/ms-teams-bot.md)
{% endcontent-ref %}

***

### **📱 SMS**

Send and automate SMS-based communications.

**Features**

* Automated text replies
* Notifications and reminders
* OTP-style messages
* Lead follow-up workflows

{% content-ref url="/pages/Q7CLwIPOiercFl7yt23W" %}
[SMS Bot](/bots/sms-bot.md)
{% endcontent-ref %}

***

### **✔ Summary**

BotPenguin supports all major digital communication platforms, helping you automate customer engagement, support, and notifications efficiently from a single dashboard.