# Supported Platforms Overview

### **🌐 Website** 

BotPenguin allows you to install a chatbot directly on your website.

**Features**

* One-line installation script
* Fully customizable chat widget
* AI Agent support for instant replies
* Lead capture & qualification
* Real-time chat via the Inbox

{% content-ref url="../bots/website-mobile-app-bot" %}
[website-mobile-app-bot](https://help.botpenguin.com/bots/website-mobile-app-bot)
{% endcontent-ref %}

***

### **💬 WhatsApp** 

Automate and manage customer conversations through WhatsApp Business.

**Features**

* Automated chatflows and FAQs
* Broadcast messages & template notifications
* Alerts, reminders, and order updates
* 24/7 AI-powered support
* Integration with CRM and third-party apps

{% content-ref url="../bots/whatsapp-bot" %}
[whatsapp-bot](https://help.botpenguin.com/bots/whatsapp-bot)
{% endcontent-ref %}

***

### **📘 Facebook**

Deploy a bot on Facebook Messenger to interact with your audience.

**Features**

* Automated replies to page messages
* Lead qualification flows
* Product or service recommendations
* Campaign automation

{% content-ref url="../bots/facebook-bot" %}
[facebook-bot](https://help.botpenguin.com/bots/facebook-bot)
{% endcontent-ref %}

***

### **📨 Telegram**

Create and manage Telegram bots using BotPenguin.

**Features**

* Automated responses
* AI-powered FAQs
* Menu-based conversational flows
* Community engagement and announcements

{% content-ref url="../bots/telegram-bot" %}
[telegram-bot](https://help.botpenguin.com/bots/telegram-bot)
{% endcontent-ref %}

***

### **📸 Instagram**

Automate Instagram DM conversations and engagement.

**Features**

* Automatic DM replies
* Story mention responses
* Keyword-based triggers
* Lead capture from DMs and comments

{% content-ref url="../bots/instagram-bot" %}
[instagram-bot](https://help.botpenguin.com/bots/instagram-bot)
{% endcontent-ref %}

***

### **👥 Microsoft Teams**

Use AI bots within MS Teams to support internal operations.

**Features**

* Internal Q\&A automation
* IT and HR support workflows
* Approvals, requests, and workflow triggers
* Team-wide helpdesk automation

{% content-ref url="../bots/ms-teams-bot" %}
[ms-teams-bot](https://help.botpenguin.com/bots/ms-teams-bot)
{% endcontent-ref %}

***

### **📱 SMS**

Send and automate SMS-based communications.

**Features**

* Automated text replies
* Notifications and reminders
* OTP-style messages
* Lead follow-up workflows

{% content-ref url="../bots/sms-bot" %}
[sms-bot](https://help.botpenguin.com/bots/sms-bot)
{% endcontent-ref %}

***

### **✔ Summary**

BotPenguin supports all major digital communication platforms, helping you automate customer engagement, support, and notifications efficiently from a single dashboard.