🚙Supported Platforms Overview

BotPenguin enables you to deploy intelligent chatbots across multiple communication channels. Below is a quick overview of all supported platforms and what you can do with each.

🌐 Website

BotPenguin allows you to install a chatbot directly on your website.

Features

• One-line installation script

• Fully customizable chat widget

• AI Agent support for instant replies

• Lead capture & qualification

• Real-time chat via the Inbox

Website / Mobile app Bot

---

💬 WhatsApp

Automate and manage customer conversations through WhatsApp Business.

Features

• Automated chatflows and FAQs

• Broadcast messages & template notifications

• Alerts, reminders, and order updates

• 24/7 AI-powered support

• Integration with CRM and third-party apps

Whatsapp Bot

---

📘 Facebook

Deploy a bot on Facebook Messenger to interact with your audience.

Features

• Automated replies to page messages

• Lead qualification flows

• Product or service recommendations

• Campaign automation

Facebook Bot

---

📨 Telegram

Create and manage Telegram bots using BotPenguin.

Features

• Automated responses

• AI-powered FAQs

• Menu-based conversational flows

• Community engagement and announcements

Telegram Bot

---

📸 Instagram

Automate Instagram DM conversations and engagement.

Features

• Automatic DM replies

• Story mention responses

• Keyword-based triggers

• Lead capture from DMs and comments

Instagram Bot

---

👥 Microsoft Teams

Use AI bots within MS Teams to support internal operations.

Features

• Internal Q&A automation

• IT and HR support workflows

• Approvals, requests, and workflow triggers

• Team-wide helpdesk automation

---

📱 SMS

Send and automate SMS-based communications.

Features

• Automated text replies

• Notifications and reminders

• OTP-style messages

• Lead follow-up workflows

SMS Bot

---

✔ Summary

BotPenguin supports all major digital communication platforms, helping you automate customer engagement, support, and notifications efficiently from a single dashboard.