🚙Supported Platforms Overview
BotPenguin enables you to deploy intelligent chatbots across multiple communication channels. Below is a quick overview of all supported platforms and what you can do with each.
🌐 Website
BotPenguin allows you to install a chatbot directly on your website.
Features
One-line installation script
Fully customizable chat widget
AI Agent support for instant replies
Lead capture & qualification
Real-time chat via the Inbox
💬 WhatsApp
Automate and manage customer conversations through WhatsApp Business.
Features
Automated chatflows and FAQs
Broadcast messages & template notifications
Alerts, reminders, and order updates
24/7 AI-powered support
Integration with CRM and third-party apps
📘 Facebook
Deploy a bot on Facebook Messenger to interact with your audience.
Features
Automated replies to page messages
Lead qualification flows
Product or service recommendations
Campaign automation
📨 Telegram
Create and manage Telegram bots using BotPenguin.
Features
Automated responses
AI-powered FAQs
Menu-based conversational flows
Community engagement and announcements
📸 Instagram
Automate Instagram DM conversations and engagement.
Features
Automatic DM replies
Story mention responses
Keyword-based triggers
Lead capture from DMs and comments
👥 Microsoft Teams
Use AI bots within MS Teams to support internal operations.
Features
Internal Q&A automation
IT and HR support workflows
Approvals, requests, and workflow triggers
Team-wide helpdesk automation
📱 SMS
Send and automate SMS-based communications.
Features
Automated text replies
Notifications and reminders
OTP-style messages
Lead follow-up workflows
✔ Summary
BotPenguin supports all major digital communication platforms, helping you automate customer engagement, support, and notifications efficiently from a single dashboard.
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