# Supported Platforms Overview

### **🌐 Website** 

BotPenguin allows you to install a chatbot directly on your website.

**Features**

* One-line installation script
* Fully customizable chat widget
* AI Agent support for instant replies
* Lead capture & qualification
* Real-time chat via the Inbox

{% content-ref url="/pages/cNiqD0T2LWWw1Mhj9Fuc" %}
[Website / Mobile app Bot](/bots/website-mobile-app-bot.md)
{% endcontent-ref %}

***

### **💬 WhatsApp** 

Automate and manage customer conversations through WhatsApp Business.

**Features**

* Automated chatflows and FAQs
* Broadcast messages & template notifications
* Alerts, reminders, and order updates
* 24/7 AI-powered support
* Integration with CRM and third-party apps

{% content-ref url="/pages/7aa674tex06UpOx7vym3" %}
[Whatsapp Bot](/bots/whatsapp-bot.md)
{% endcontent-ref %}

***

### **📘 Facebook**

Deploy a bot on Facebook Messenger to interact with your audience.

**Features**

* Automated replies to page messages
* Lead qualification flows
* Product or service recommendations
* Campaign automation

{% content-ref url="/pages/1RzVS6nCKpIDjUWtrP60" %}
[Facebook Bot](/bots/facebook-bot.md)
{% endcontent-ref %}

***

### **📨 Telegram**

Create and manage Telegram bots using BotPenguin.

**Features**

* Automated responses
* AI-powered FAQs
* Menu-based conversational flows
* Community engagement and announcements

{% content-ref url="/pages/OeYeIEoU4odYNySyEoSO" %}
[Telegram Bot](/bots/telegram-bot.md)
{% endcontent-ref %}

***

### **📸 Instagram**

Automate Instagram DM conversations and engagement.

**Features**

* Automatic DM replies
* Story mention responses
* Keyword-based triggers
* Lead capture from DMs and comments

{% content-ref url="/pages/3Ciom2ThG4Y6Xib0KXke" %}
[Instagram Bot](/bots/instagram-bot.md)
{% endcontent-ref %}

***

### **👥 Microsoft Teams**

Use AI bots within MS Teams to support internal operations.

**Features**

* Internal Q\&A automation
* IT and HR support workflows
* Approvals, requests, and workflow triggers
* Team-wide helpdesk automation

{% content-ref url="/pages/RV7OGf3oSYc69tfAsFmr" %}
[MS Teams Bot](/bots/ms-teams-bot.md)
{% endcontent-ref %}

***

### **📱 SMS**

Send and automate SMS-based communications.

**Features**

* Automated text replies
* Notifications and reminders
* OTP-style messages
* Lead follow-up workflows

{% content-ref url="/pages/Q7CLwIPOiercFl7yt23W" %}
[SMS Bot](/bots/sms-bot.md)
{% endcontent-ref %}

***

### **✔ Summary**

BotPenguin supports all major digital communication platforms, helping you automate customer engagement, support, and notifications efficiently from a single dashboard.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.botpenguin.com/getting-started/supported-platforms-overview.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.