> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/getting-started/supported-platforms-overview.md).

# Supported Platforms Overview

### **🌐 Website** 

BotPenguin allows you to install a chatbot directly on your website.

**Features**

* One-line installation script
* Fully customizable chat widget
* AI Agent support for instant replies
* Lead capture & qualification
* Real-time chat via the Inbox

{% content-ref url="/pages/cNiqD0T2LWWw1Mhj9Fuc" %}
[Website / Mobile app Bot](/bots/website-mobile-app-bot.md)
{% endcontent-ref %}

***

### **💬 WhatsApp** 

Automate and manage customer conversations through WhatsApp Business.

**Features**

* Automated chatflows and FAQs
* Broadcast messages & template notifications
* Alerts, reminders, and order updates
* 24/7 AI-powered support
* Integration with CRM and third-party apps

{% content-ref url="/pages/7aa674tex06UpOx7vym3" %}
[Whatsapp Bot](/bots/whatsapp-bot.md)
{% endcontent-ref %}

***

### **📘 Facebook**

Deploy a bot on Facebook Messenger to interact with your audience.

**Features**

* Automated replies to page messages
* Lead qualification flows
* Product or service recommendations
* Campaign automation

{% content-ref url="/pages/1RzVS6nCKpIDjUWtrP60" %}
[Facebook Bot](/bots/facebook-bot.md)
{% endcontent-ref %}

***

### **📨 Telegram**

Create and manage Telegram bots using BotPenguin.

**Features**

* Automated responses
* AI-powered FAQs
* Menu-based conversational flows
* Community engagement and announcements

{% content-ref url="/pages/OeYeIEoU4odYNySyEoSO" %}
[Telegram Bot](/bots/telegram-bot.md)
{% endcontent-ref %}

***

### **📸 Instagram**

Automate Instagram DM conversations and engagement.

**Features**

* Automatic DM replies
* Story mention responses
* Keyword-based triggers
* Lead capture from DMs and comments

{% content-ref url="/pages/3Ciom2ThG4Y6Xib0KXke" %}
[Instagram Bot](/bots/instagram-bot.md)
{% endcontent-ref %}

***

### **👥 Microsoft Teams**

Use AI bots within MS Teams to support internal operations.

**Features**

* Internal Q\&A automation
* IT and HR support workflows
* Approvals, requests, and workflow triggers
* Team-wide helpdesk automation

{% content-ref url="/pages/RV7OGf3oSYc69tfAsFmr" %}
[MS Teams Bot](/bots/ms-teams-bot.md)
{% endcontent-ref %}

***

### **📱 SMS**

Send and automate SMS-based communications.

**Features**

* Automated text replies
* Notifications and reminders
* OTP-style messages
* Lead follow-up workflows

{% content-ref url="/pages/Q7CLwIPOiercFl7yt23W" %}
[SMS Bot](/bots/sms-bot.md)
{% endcontent-ref %}

***

### **✔ Summary**

BotPenguin supports all major digital communication platforms, helping you automate customer engagement, support, and notifications efficiently from a single dashboard.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
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```
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```

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