# Whatsapp Bot

A **WhatsApp Bot** allows businesses to automate conversations with customers on WhatsApp. It helps handle inquiries, capture leads, provide support, and send updates without manual intervention.

#### What You Can Do With a WhatsApp Bot

* Automatically reply to customer messages
* Share product or service information
* Capture leads and customer details
* Send order updates, notifications, and reminders
* Provide 24/7 customer support
* Route chats to live agents when required

#### Key Benefits

* 📱 Engage customers on WhatsApp, their preferred channel
* ⚡ Instant responses improve customer experience
* 🤖 Reduce manual workload with automation
* 📊 Track conversations and performance

#### Common Use Cases

* Lead generation and qualification
* Customer support and FAQs
* Order status and delivery updates
* Appointment booking
* Marketing campaigns and broadcasts

#### Requirements to Use WhatsApp Bot

* A verified WhatsApp Business number
* Approved WhatsApp Business account
* An active bot and configured chat flow
* Approved WhatsApp message templates (for outbound messages)

{% content-ref url="whatsapp-bot/bot-setup" %}
[bot-setup](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/manage-chatflow" %}
[manage-chatflow](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/train-your-ai-chatbot" %}
[train-your-ai-chatbot](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/whatsapp-automation" %}
[whatsapp-automation](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/ai-settings" %}
[ai-settings](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/whatapp-chatbot-settings" %}
[whatapp-chatbot-settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/pre-built-chatflow-templates" %}
[pre-built-chatflow-templates](https://help.botpenguin.com/bots/whatsapp-bot/pre-built-chatflow-templates)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/3rd-party-apps-integrations" %}
[3rd-party-apps-integrations](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/changing-a-whatsapp-bots-number" %}
[changing-a-whatsapp-bots-number](https://help.botpenguin.com/bots/whatsapp-bot/changing-a-whatsapp-bots-number)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/whatsapp-business-api-pricing-meta-conversation-based" %}
[whatsapp-business-api-pricing-meta-conversation-based](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-business-api-pricing-meta-conversation-based)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/what-to-do-if-whatsapp-display-name-is-approved-but-not-visible" %}
[what-to-do-if-whatsapp-display-name-is-approved-but-not-visible](https://help.botpenguin.com/bots/whatsapp-bot/what-to-do-if-whatsapp-display-name-is-approved-but-not-visible)
{% endcontent-ref %}