# Whatsapp Bot

A **WhatsApp Bot** allows businesses to automate conversations with customers on WhatsApp. It helps handle inquiries, capture leads, provide support, and send updates without manual intervention.

#### What You Can Do With a WhatsApp Bot

* Automatically reply to customer messages
* Share product or service information
* Capture leads and customer details
* Send order updates, notifications, and reminders
* Provide 24/7 customer support
* Route chats to live agents when required

#### Key Benefits

* 📱 Engage customers on WhatsApp, their preferred channel
* ⚡ Instant responses improve customer experience
* 🤖 Reduce manual workload with automation
* 📊 Track conversations and performance

#### Common Use Cases

* Lead generation and qualification
* Customer support and FAQs
* Order status and delivery updates
* Appointment booking
* Marketing campaigns and broadcasts

#### Requirements to Use WhatsApp Bot

* A verified WhatsApp Business number
* Approved WhatsApp Business account
* An active bot and configured chat flow
* Approved WhatsApp message templates (for outbound messages)

{% content-ref url="whatsapp-bot/bot-setup" %}
[bot-setup](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/manage-chatflow" %}
[manage-chatflow](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/train-your-ai-chatbot" %}
[train-your-ai-chatbot](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/whatsapp-automation" %}
[whatsapp-automation](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/ai-settings" %}
[ai-settings](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/whatapp-chatbot-settings" %}
[whatapp-chatbot-settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/pre-built-chatflow-templates" %}
[pre-built-chatflow-templates](https://help.botpenguin.com/bots/whatsapp-bot/pre-built-chatflow-templates)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/3rd-party-apps-integrations" %}
[3rd-party-apps-integrations](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/changing-a-whatsapp-bots-number" %}
[changing-a-whatsapp-bots-number](https://help.botpenguin.com/bots/whatsapp-bot/changing-a-whatsapp-bots-number)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/whatsapp-business-api-pricing-meta-conversation-based" %}
[whatsapp-business-api-pricing-meta-conversation-based](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-business-api-pricing-meta-conversation-based)
{% endcontent-ref %}

{% content-ref url="whatsapp-bot/what-to-do-if-whatsapp-display-name-is-approved-but-not-visible" %}
[what-to-do-if-whatsapp-display-name-is-approved-but-not-visible](https://help.botpenguin.com/bots/whatsapp-bot/what-to-do-if-whatsapp-display-name-is-approved-but-not-visible)
{% endcontent-ref %}


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.