# Managing Billing & Invoices

### Accessing Billing & Invoices

1. Log in to your **BotPenguin Dashboard**
2. Go to **Subscriptions** from the main menu

{% embed url="<https://www.youtube.com/watch?v=Jy7Gfj8XMDw>" %}

### **Access Billing Details:**&#x20;

**To access Billing Details , click on "Billing" Tab.**

* **Billing** – Manage billing address and details

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### Billing Address

The **Billing** tab allows you to view and update your company’s billing information. This information is used for invoices and tax records.

#### Billing Address Fields

On the Billing page, you can view the following details:

* **Company Name** – Registered business or company name
* **Country** – Billing country
* **State / Region** – State or region of the business
* **Street Address** – Complete billing address
* **Postal Code** – ZIP or postal code
* **Tax ID** – GST or tax identification number (if applicable)
* **Phone** – Registered contact number

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FL9gj4jNnYY1thxJgeWsi%2Fimage.png?alt=media&#x26;token=ca47f10e-ff76-4c70-a938-cc1448dc73e8" alt=""><figcaption></figcaption></figure>

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### Editing Billing Address

To update your billing details:

1. Open the **Billing** tab under Subscriptions
2. Click the **Edit** button
3. Update the required fields
4. Save your changes

> ℹ️ Updated billing details will be reflected on **future invoices**.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FBXoQnQp6ap6sAhsm2OlM%2Fimage.png?alt=media&#x26;token=981732be-5b76-49df-b9ae-a4b4196305e1" alt=""><figcaption></figcaption></figure>

### **Access Invoices**

**To access Invoices , click on "Invoices" Tab.**

* **Invoices** – View and download invoices

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FVW4rweqkzt9loHcvCkXZ%2Fimage.png?alt=media&#x26;token=e573505a-e4e3-467c-aac1-ef79483fd3c8" alt=""><figcaption></figcaption></figure>

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### Invoices

The **Invoices** tab displays all invoices generated for your subscriptions and add-ons.

#### Invoice List Details

Each invoice entry shows:

* **Invoice Number** – Unique invoice ID
* **Plan Details** – Subscription or add-on details
* **Date** – Invoice generation date
* **Plan Amount** – Base plan amount
* **Invoice Amount** – Final billed amount
* **Status** – Payment status
* **Actions** – Email or download invoice

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F1d3APtLG2ABnEnot22Tv%2Fimage.png?alt=media&#x26;token=84d54586-2dbb-465a-a768-d9518846ae3e" alt=""><figcaption></figcaption></figure>

* Clicking on "**Email"** icon will send the invoices directly to your email Address.
* Clicking on **"Download"** icon will Download your invoice.

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### Viewing Plan Details

To view Plan details:

1. Go to **Subscriptions → Invoices**
2. Click the **Info (ⓘ) icon** under Plan Details

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FQGXJTMuC35Z7k5tggneY%2Fimage.png?alt=media&#x26;token=1e382339-5f83-4c91-a0e4-f2e816ce82d0" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FUVKzbC5m8faASzBFSNko%2Fimage.png?alt=media&#x26;token=35264f7e-9d38-42d9-a558-750684e08dbe" alt=""><figcaption></figcaption></figure>

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### Downloading Invoices

You can download your invoices for accounting or record-keeping.

Steps:

1. Open the **Invoices** tab
2. Locate the invoice you need
3. Click the **Download** icon
4. The invoice will be Downloaded as a file

{% embed url="<https://youtu.be/BmT9D3GTsYk>" %}

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### Invoice Notifications

* Invoices are generated automatically after successful payments
* You may also receive invoice notifications via email
* Ensure your billing email is correct for timely updates

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### Important Notes

* Billing details apply only to **future invoices**
* Past invoices cannot be modified
* Taxes are applied based on your billing country and tax details
* Invoice amounts may include plan charges, add-ons, and applicable taxes

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## FAQ

<details>

<summary><strong>Can I edit billing details after an invoice is generated?</strong></summary>

No, changes apply only to future invoices.

</details>

<details>

<summary><strong>Where can I find my invoice history?</strong></summary>

Go to **Subscriptions → Invoices** to view all past invoices.

</details>

<details>

<summary><strong>Can I download invoices anytime?</strong></summary>

Yes, invoices are always available for download.

</details>

### Need Help?

If you face any issues managing your subscription, contact **<support@botpenguin.com>** from the dashboard or reach out via the official support channels.