> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/bots/ms-teams-bot.md).

# MS Teams Bot

The **MS Teams Bot** by BotPenguin allows businesses to automate conversations and notifications directly within **Microsoft Teams**. It helps teams receive updates, handle internal queries, and streamline workflows inside their Teams workspace.

#### What You Can Do With an MS Teams Bot

* Send automated messages to Teams users or channels
* Share alerts, updates, and notifications
* Handle internal FAQs and HR queries
* Collect information and user inputs
* Automate workflows and internal support
* Provide 24/7 assistance within MS Teams

#### Key Benefits

* 🧑‍💼 Improve internal team communication
* ⚡ Deliver instant updates inside Teams
* 🤖 Reduce manual follow-ups and repetitive tasks
* 🔒 Secure communication within Microsoft ecosystem

#### Common Use Cases

* Internal support and IT helpdesk
* HR queries and onboarding assistance
* Task reminders and alerts
* Workflow automation
* Team announcements

#### Requirements to Use MS Teams Bot

* A Microsoft Teams account
* Admin access to install bots in Teams
* BotPenguin account with MS Teams integration enabled
* An active bot with configured chat flows

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[Bot Setup](/bots/ms-teams-bot/bot-setup.md)
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[Edit and Manage Chatflow](/bots/ms-teams-bot/edit-and-manage-chatflow.md)
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[Pre-Built Chatbot Templates](/bots/ms-teams-bot/pre-built-chatbot-templates.md)
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[Train Your AI Chatbot](/bots/ms-teams-bot/train-your-ai-chatbot.md)
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[MS Team Settings](/bots/ms-teams-bot/ms-team-settings.md)
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[3rd Party Apps Integrations](/bots/ms-teams-bot/3rd-party-apps-integrations.md)
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