# Whatsapp Only Plans

### WhatsApp-Only Plans

The **WhatsApp-Only Plan** is designed for businesses that want to automate conversations, campaigns, and support exclusively on WhatsApp without using AI features.

This plan provides all core WhatsApp automation capabilities, but **does not include AI components** in the chatflow and AI agents.

***

#### When to Choose a WhatsApp-Only Plan

This plan is ideal if you:

* Only want WhatsApp automation
* Do not need AI responses
* Want a lower-cost, focused messaging solution
* Use structured chatflows instead of AI conversations

***

#### What’s Not Included

The following AI features are **not available** in WhatsApp-only plans:

* AI chatflow components
* AI agents
* AI-generated responses

All conversations will work using **predefined chatflows and automation logic only**.

***

#### How to Access WhatsApp-Only Plans

1. Log in to your dashboard.
2. Go to **Subscriptions** from the left menu.
3. Click on the **Plan** tab.
4. Select the **WhatsApp** tab at the top.
5. Browse the available WhatsApp-only plans and switch the toggle to monthly or yearly to view the plans accordingly.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fp4q58QFfPqb9M3l5JGek%2Fimage.png?alt=media&#x26;token=999568cf-8e9e-4474-87a2-cac758bffb36" alt=""><figcaption></figcaption></figure>

6. Click **Change Plan** to change the plan.
7. Change plan will initiate the plan change request.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FCBOXaCdHlhcUzeQ0FA3F%2Fimage.png?alt=media&#x26;token=85ae9560-dadd-4836-94b8-38bed7d152b7" alt=""><figcaption></figcaption></figure>

10. A pop-up will appear to add your billing details if they are missing.
11. Click on the **"Update Billing"** button.
12. You will be redirected to the Billing screen.
13. Add your billing address and payment method.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FRKtIzycRTK9t2KutSb68%2Fimage.png?alt=media&#x26;token=ca0625b7-f3ed-466e-b3e5-f2ddffceda2e" alt=""><figcaption></figcaption></figure>

12. After adding the details, go back to the "**Plans"** screen.
13. Select your desired plan and click on "**Change Plan" button**.
14. Click on the "**Upgrade"** button.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FPmATrI2BeLzzdm4tsFGc%2Fimage.png?alt=media&#x26;token=d5337d79-7a24-444e-adb2-4195ddec6954" alt=""><figcaption></figcaption></figure>

15. You will be redirected to the payment gateway.
16. Choose your payment method and confirm the payment.
17. After successful payment, your account will be activated.

***

If you need AI-powered conversations later, you can upgrade to an **Omnichannel** from the **Subscriptions** section.

### FAQs

<details>

<summary><strong>What is a WhatsApp-Only plan?</strong></summary>

A WhatsApp-Only plan is designed for businesses that want to automate conversations, campaigns, and support only on WhatsApp, without using any AI features.

</details>

<details>

<summary><strong>Does the WhatsApp-Only plan include AI features?</strong></summary>

No. AI chatflow components, AI agents, and AI-generated responses are not included. All conversations run through predefined chatflows and automation logic.

</details>

<details>

<summary><strong>Who should choose a WhatsApp-Only plan?</strong></summary>

This plan is ideal for businesses that:

* Only want WhatsApp automation
* Do not need AI responses
* Prefer a lower-cost solution
* Use structured chatflows instead of AI conversations

</details>

<details>

<summary><strong>How many WhatsApp Business numbers are required for this plan?</strong></summary>

You need **two WhatsApp numbers**:

* **Primary number** – used for customer conversations
* **Automation number** – used for campaigns and automation

</details>

<details>

<summary><strong>What happens if my billing details are missing?</strong></summary>

A pop-up will appear asking you to add your billing details. You must complete this step before upgrading the plan.

</details>

<details>

<summary><strong>Will my current data or bots be affected after upgrading?</strong></summary>

No, your existing data, bots, and settings remain unchanged. Only your plan limits and features are updated.

</details>

<details>

<summary><strong>Can I switch between monthly and yearly billing during the upgrade?</strong></summary>

Yes, while upgrading you can choose either **Monthly** or **Yearly** billing based on your preference.

</details>

<details>

<summary><strong>What should I do if my upgrade payment fails?</strong></summary>

Try the payment again using the same or a different payment method. If the issue continues, contact the support team for assistance.

</details>

### Need Help?

If you face any issues managing your subscription, contact **<support@botpenguin.com>** from the dashboard or reach out via the official support channels.