🧙Creating Your First Chatbot

This section contains essential information and usage guidelines for understanding and creating chatbots inside BotPenguin.

What is Chatbot Description?

The Chatbot Description provides a clear understanding of BotPenguin’s AI-powered conversational assistant. It explains how BotPenguin chatbots automate interactions, offer instant support, capture user data, and guide customers across multiple digital channels—without manual involvement.

Chatbots built using BotPenguin leverage advanced NLP to understand intent, respond accurately, and deliver smooth, personalized conversations across websites, WhatsApp, Facebook, Instagram, Telegram, MS Teams, and SMS.

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How to Use Chatbot Description

Below is the step-by-step guide to creating your chatbot inside BotPenguin.

1. Open the Bots Section

From the left sidebar, click on “Bots”.

2. Create a New Bot

Click “Create Bot” to start building a new chatbot.

3. Select Bot Type

Choose the type of bot you want to connect with (Website, WhatsApp, Facebook, Instagram, Telegram, MS Teams, SMS).

4. Proceed to Next Step

Click “Proceed to Next Step” to continue setup.

5. Select Your Business Goal

Choose your business goal from the available options and then proceed.

6. Choose Template (Optional)

You may select from existing templates or skip this step to build your bot from scratch.

7. Navigate to Your Created Chatbot

Navigate to the chatbot you just created. BotPenguin organizes all bots clearly so you can find yours easily.

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🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

Let's Take you to different bots

Navigate to the specific chatbot you want to make; we have it sorted out.

Website / Mobile app BotWhatsapp BotInstagram BotFacebook BotTelegram BotMS Teams BotSMS Bot