# Facebook Widgets
## Facebook Automation – Widgets
Widgets are **entry points** that help users start conversations with your Facebook Messenger bot from different channels such as websites, links, or QR codes.\
They are designed to **increase bot usage** and make it easier for users to connect with you.
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### Accessing Facebook Widgets
To open the Widgets section:
* Log into your BotPenguin
* Go to the all Bots
* Select Facebook Bot.
* Click on widgets from the expanded menu.
You will land on the **Manage Widgets** screen.
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### Manage Widgets – Overview
The **Manage Widgets** screen displays all available Facebook widgets that can be used to route users directly to your Messenger bot.
#### Available Widgets
* **Chatbot Icon**
* **Link**
* **QR Code**
Each widget can be expanded to view setup instructions and configuration options.
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### Chatbot Icon Widget
The **Chatbot Icon** allows you to embed a Facebook Messenger chat icon directly on your website.\
Visitors can click the icon to instantly start a conversation with your bot.
#### How to Install the Chatbot Icon
1. Click on **Chatbot Icon**
2. Click **Copy Chatbot Code**
3. Paste the copied code into your website’s **header file**
4. Deploy the updated website code
Once installed, the chatbot icon will appear on your website.
> 📌 *Tip:* The icon typically appears at the bottom corner of your website for easy access.
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#### Editing the Chatbot Icon
If you want to customize the icon:
1. Click **Edit Icon**
2. Update icon appearance or behavior as needed
3. Save changes
You can preview the icon on the right side of the screen before publishing.
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#### Need Help?
* Click **Need Help?** for guidance during setup
* Useful if you are unsure where to place the code on your website
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### Link Widget
The **Link** widget generates a shareable URL that redirects users directly to your Facebook Messenger bot in a single click.
#### Use Cases
* Share in emails
* Add to social media posts
* Embed in buttons or landing pages
Once clicked, users are redirected to Messenger and connected to your bot instantly.
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### QR Code Widget
The **QR Code** widget allows users to scan a QR code and instantly open your Facebook Messenger bot.
#### Use Cases
* Offline marketing (flyers, posters, banners)
* Business cards
* In-store displays
Users simply scan the QR code using their mobile device to start a chat.
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### Best Practices
* Use the **Chatbot Icon** for website engagement
* Use **Links** for digital campaigns and email marketing
* Use **QR Codes** for offline promotions
* Test each widget before sharing publicly
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### Notes & Limitations
* Widgets redirect users to Facebook Messenger
* Facebook Messenger policies apply
* Internet connection is required for widget functionality
### FAQ's:
Here are some common FAQ's regarding Facebook Widgets:
Do I need technical knowledge to use Facebook Widgets?
Basic technical knowledge is required only for the **Chatbot Icon**, as it involves adding a code snippet to your website header.\
The **Link** and **QR Code** widgets require no technical setup.
Where should I place the Chatbot Icon code on my website?
The Chatbot Icon code should be pasted inside your website’s **`` section** or header file.\
This ensures the widget loads properly across all pages.
Can I customize the Chatbot Icon?
Yes.\
Click **Edit Icon** to customize the appearance or behavior of the chatbot icon before deploying it on your website.
Why is the Chatbot Icon not appearing on my website?
Common reasons include:
* Code not added to the correct header section
* Website cache not cleared
* Website not redeployed after adding the code
Try refreshing the site or redeploying your website after installation.
What is the Link widget used for?
The **Link** widget provides a shareable URL that opens your Facebook Messenger bot instantly.\
It is ideal for:
* Emails
* Social media posts
* Landing pages
* CTA buttons
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