# How to Copy a WhatsApp Bot from One Account to Another

WhatsApp bots cannot be directly transferred between accounts. However, you can **copy the bot’s chat flow** by exporting it as a **JSON file** from one account and importing it into another account.

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### Prerequisites

* Access to both **source** and **target** accounts
* WhatsApp bot created in both accounts
* Chat flow available in the source bot

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### Conditions to Import a Chat Flow

Before importing a WhatsApp chat flow JSON file, please ensure the following conditions are met:

1. **Flow Name Must Be Unique**
   * The flow name in the JSON file **must not match** any existing flow name in the target bot’s **Chat Flows** list.
   * If a flow with the same name already exists, the import will fail.
2. **WhatsApp Flow Is Bot-Specific**
   * A WhatsApp chat flow should **not be imported into a different bot** by default.
   * Each WhatsApp flow is designed to work with its original bot configuration.
3. **Extreme Case – Importing into a Different Bot**\
   If you must import a WhatsApp chat flow JSON into another bot:
   * Ensure that **all chat flow components** used in the downloaded flow (messages, buttons, variables, integrations, etc.) **already exist** in the target bot.
   * Open the JSON file and **update the "platform": "Bot name"** to match the target bot.
   * Save the changes and then proceed with the import.

<figure><img src="/files/MDyJXjtZeEdB0tKtbtCf" alt=""><figcaption></figcaption></figure>

> ⚠️ Importing a WhatsApp flow into a different bot without meeting the above conditions may cause flow errors or incomplete execution.

### Step 1: Download the Chat Flow from Source Account

1. Log in to the **source account**.
2. Open the **WhatsApp Bot** you want to copy.
3. Navigate to **Chat Flows**.
4. Locate the flow you want to copy.
5. Click the **three-dot (⋮) menu** under **Actions**.
6. Select **Download Flow**.

📥 The chat flow will be downloaded in **JSON format**.

<figure><img src="/files/PSty8HAG7LRTzTjb8dQA" alt=""><figcaption></figcaption></figure>

{% file src="/files/RxUJc3DURDqjhJbKzVew" %}
Downloaded Json
{% endfile %}

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### Step 2: Create a New WhatsApp Bot in Target Account

1. Log in to the **Target account.**
2. Click **Create Bot**.
3. Select **WhatsApp** as the channel.

<figure><img src="/files/1DXlXmTOyyQOly9UYhT8" alt=""><figcaption></figcaption></figure>

4. Complete the basic bot setup (name, number, onboarding) using this document.

{% content-ref url="/pages/pxSWeWYx518vNBPVfEoU" %}
[Bot Setup](/bots/whatsapp-bot/bot-setup.md)
{% endcontent-ref %}

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### Step 3: Import the Chat Flow into the New Bot

1. Open the newly created **WhatsApp bot**.
2. Navigate to **Chat Flows**.
3. Click **Import Flow**.

<figure><img src="/files/axoAIJwcGPxq4xKXBsE0" alt=""><figcaption></figcaption></figure>

4. In the import popup:

* Click **Select File**
* Upload the **JSON file** downloaded earlier

1. Ensure:
   * File format is **JSON**
   * File size is **under 20MB**
2. Confirm the upload.

<figure><img src="/files/a4G93dQeWlAxVT4r5qVF" alt=""><figcaption></figcaption></figure>

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### Step 4: Verify the Imported Flow

1. Once uploaded, the flow will appear in the **Chat Flows list**.
2. Open the flow and review:
   * Messages
   * Conditions
   * Buttons
   * Variables
3. Set the flow as **Default Flow** if required.
4. Save and publish the bot.

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### Important Notes

* Only **chat flows** are copied (logic & messages)
* WhatsApp number **cannot be copied**
* Templates must be **approved again** if required
* Integrations and webhooks may need reconfiguration
* Media files should be rechecked after import


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