Install your Chatbot

Make your BotPenguin chatbot live on your website

Interactive Guide

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What is Website Chatbot Installation?

Website Chatbot Installation in BotPenguin allows you to integrate your chatbot directly into your website. Once installed, the chatbot can engage visitors, answer queries, collect leads, and provide instant support — all without needing additional software or manual intervention.

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Benefits of Installing Your Website Chatbot

• Engage visitors instantly: Start conversations with website users in real time.

• Generate leads efficiently: Capture user details automatically during interactions.

• Provide 24/7 support: Ensure visitors get help even when your team is offline.

• Boost conversions: Guide users through products or services directly in chat.

• Simplify management: One integration handles all website interactions seamlessly.

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Methods to Install Your Chatbot:

1. Install your Website Chatbot : Use this option to add the chatbot to your entire website. By installing the website chatbot script, the bot appears on all selected pages of your site and allows visitors to chat in real time. This method is ideal for business websites, blogs, and eCommerce stores where you want continuous customer engagement.

2. Install your Landing Page Bot: This option lets you embed the BotPenguin chatbot code directly into the HTML of a specific landing page. It enables live chat only on that page, making it perfect for campaigns, product launches, or lead-generation pages where focused interaction is required.

3. Install your Mobile App Chatbot: Use this method to integrate the chatbot into your mobile application. The chatbot can be embedded within Android or iOS apps using the provided integration details, allowing users to chat without leaving the app.

4. Install Embedded Chatbot: The Embedded Chatbot allows you to place the chatbot inside a specific section of a webpage, such as a support page or dashboard, instead of showing it as a floating widget. This provides a seamless and controlled chat experience within your page layout.

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FAQs for Website Chatbot Installation

Do I need coding knowledge to install the chatbot?

Yes, basic understanding of how to paste code into your website is helpful, but BotPenguin is compatible with most CMS platforms and website builders without coding.

Can I install multiple chatbots on one website?

No, it’s recommended to install only one chatbot per website to avoid conflicts and overlapping messages.

Does the chatbot work on mobile devices?

Yes, the BotPenguin website chatbot is fully responsive and works on desktop, tablet, and mobile screens.

Can I remove or update the chatbot later?

Yes. Simply remove or replace the embed code in your website HTML. Updates from the dashboard will reflect automatically if the code remains.

How do I troubleshoot if the chatbot doesn’t appear?

Check that the code is correctly pasted, clear your browser cache, and ensure there are no script-blocking plugins. Contact [email protected] if issues persist.

Can I install the chatbot on a custom-built website, WordPress, Wix, or Squarespace?

Yes, BotPenguin provides platform-specific instructions for each: custom HTML embed for custom websites, plugin or code embed for WordPress, Custom Code section for Wix, and Code Injection for Squarespace.

Will the chatbot automatically update after installation?

Yes, any updates you make to the chatbot on the BotPenguin dashboard will reflect on your website automatically, as long as the embed code remains in place.