Install your Website Chatbot

Kudos on making the chatbot, lets make it live now.

Interactive Guide:

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What is Website Chatbot Deployment?

Website Chatbot Deployment in BotPenguin allows you to integrate your chatbot directly into your website. Once deployed, the chatbot can assist visitors, answer queries, collect leads, and provide support in real time, making your website more interactive and user-friendly.

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Benefits of Deploying Your Website Chatbot

• Engage visitors instantly: Start conversations with website users in real time.

• Generate leads efficiently: Capture user details automatically during interactions.

• Provide 24/7 support: Ensure visitors get help even when your team is offline.

• Boost conversions: Guide users through products or services directly in chat.

• Simplify management: One integration handles all website interactions seamlessly.

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Guidance Video

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What does Deploying a Chatbot Mean?

Deploying a chatbot on a website means making your chatbot live and available on your site, so customers can interact with it directly. This process involves adding the chatbot to your website, enabling it to assist visitors, answer questions, and provide support in real time.

Your chatbot will be live on your website like this:-

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Prerequsites

Before you begin installing your chatbot, ensure you have completed the following steps:

• Create Your Website Chatbot: Ensure that your chatbot is fully developed and tested.

• Complete the "Edit Your Chat Flow" Section: Make sure you have configured your chatbot's conversation flow to handle customer interactions effectively.

Once these prerequisites are met, you can proceed with the installation of your chatbot.

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Steps to Install Your Website Chatbot

1. To manage all your chatbots, you first need to visit the BotPenguin Dashboard: https://app.botpenguin.com/home

2. To manage your bot, select it from the left sidebar.

1. Now click on “Install Your Chatbot.”

1. You can select the platform where you need to deploy your chatbot.

2. Click on “It’s Custom Built” to install your chatbot on your website.

• Website Chatbot: The chatbot is embedded and active on the website interface.

• Landing Page Bot: The chatbot is embedded and active on the landing page interface.

• Mobile App Chatbot: The chatbot is embedded and active on the mobile app interface.

• Embedded Chatbot: The Embedded Chatbot allows you to place the chatbot inside a specific section of a webpage, such as a support page or dashboard, instead of showing it as a floating widget.

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Test Your Code

1. To see how your chatbot will function and appear on your website and landing page, click on the "Test" button and select whether you want to test the Website or Landing Page bot.

1. Now let’s move ahead with the installing part.

How to Install Your Website Chatbot

Follow these steps to install your chatbot on your website using the Website Chatbot option.

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Step 1: Go to the Bots Section

1. Log in to your BotPenguin Dashboard.

2. From the left-hand menu, click on Bots.

3. Select the bot you want to install.

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Step 2: Open the Install Your Chatbot Screen

1. After selecting the bot, click on Install Your Chatbot.

2. By default, the Website Chatbot tab will be selected.

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Step 3: Choose Your Website Platform

Under the Website Chatbot section, select the platform where you want to install the bot:

• Custom Built – For custom or self-hosted websites

• WordPress – For WordPress websites

• Shopify – For Shopify stores

• Wix – For Wix websites

• Squarespace – For Squarespace websites

• None / Not Sure – If your platform is not listed or you’re unsure

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Step 4: Follow Platform-Specific Instructions

1. Click on your website platform.

2. Copy the chatbot script or follow the on-screen installation instructions provided.

3. Paste the script into your website as instructed (usually before the closing </body> tag).

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Step 5: Publish Your Website

1. Save the changes on your website.

2. Publish or deploy your site to make the chatbot live.

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Step 6: Test Your Chatbot

1. Click on the Test Bot button at the bottom-right of the screen.

2. Open your website and verify that the chatbot appears and responds correctly.

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Step 7: Check Connection Status

Once installed successfully, the platform card will no longer show Not Connected, confirming the chatbot is live.

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FAQs for Website Chatbot Deployment

Do I need coding knowledge to install the chatbot?

Basic understanding of how to paste code into your website is helpful, but BotPenguin is compatible with most CMS platforms and website builders without coding.

Can I install multiple chatbots on one website?

No, it’s recommended to install only one chatbot per website to avoid conflicts and overlapping messages.

Does the chatbot work on mobile devices?

Yes, the BotPenguin website chatbot is fully responsive and works on desktop, tablet, and mobile screens.

Can I remove or update the chatbot later?

Yes. Simply remove or replace the embed code in your website HTML. Updates from the dashboard will reflect automatically if the code remains.

How do I troubleshoot if the chatbot doesn’t appear?

Check that the code is correctly pasted, clear your browser cache, and ensure there are no script-blocking plugins. Contact [email protected] if issues persist.

Can I install the chatbot on a custom-built website, WordPress, Wix, or SquareSpace?

Yes, BotPenguin provides platform-specific instructions for each: custom HTML embed for custom websites, plugin or code embed for WordPress, Custom Code section for Wix, and Code Injection for Squarespace.

Will the chatbot automatically update after installation?

Yes, any updates you make to the chatbot on the BotPenguin dashboard will reflect on your website automatically, as long as the embed code remains in place.

If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.