Install Website Bot on Shopify

This section contains essential information and step-by-step guidance for installing the BotPenguin Website Chatbot on a Shopify store.

Interactive Guide

(Embed Arcade Designer View showing the Install Your Chatbot → Website Chatbot screen. Use macOS resolution, crop browser URL bar, and highlight buttons such as “Copy”, “Verify”, and “Help me in Installing ChatBot” with light red rectangles.)

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What is Install Website Bot on Shopify?

Installing the Website Bot on Shopify allows you to embed your BotPenguin chatbot directly into your Shopify store. Once installed, the chatbot appears as a widget on your website and enables real-time customer engagement, automated support, and lead collection—24/7.

The installation process involves copying a chatbot script from BotPenguin and adding it to your Shopify theme, followed by verification.

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Benefits of Install Website Bot on Shopify

• 🛍️ Enhances customer engagement directly on your Shopify store

• ⚡ Provides instant automated responses to visitor queries

• 📈 Helps capture and qualify leads in real time

• 🤖 Reduces manual customer support workload

• 🚀 Improves overall shopping and support experience

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Guidance Video

(Embed the official BotPenguin video walkthrough for installing a Website Bot on Shopify.)

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How to Use Install Website Bot on Shopify

Follow the steps below to successfully install your chatbot on a Shopify website.

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1. Access Website Chatbot Installation

1. Open your bot dashboard and go to the “Install Your Chatbot” section. 2. Select the “Website Chatbot” tab.

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2. Copy the Installation Code

3. Under “Get Chatbot Installation Code”, click “Copy” to copy the script snippet.

⚠️ Do not modify the script code.

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3. Open Shopify Admin Panel

4. Log in to your Shopify Admin dashboard. 5. From the left sidebar, go to “Online Store” → “Themes”.

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4. Edit Theme Code

6. Click “…” (three dots) next to your active theme. 7. Select “Edit code”.

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5. Paste the Chatbot Script

8. Open the theme.liquid file. 9. Paste the copied BotPenguin script just before the closing </body> tag. 10. Click “Save”.

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6. Verify Installation

11. Return to the BotPenguin dashboard. 12. Enter your Shopify store URL under “Enter your website URL”. 13. Click “Verify”.

Once verified, the chatbot widget will appear on your Shopify store.

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7. Optional Installation Assistance

• Use “Send Email” to share the installation code with your developer

• Or click “Help me in Installing ChatBot” to request BotPenguin’s support team for installation

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🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

FAQs for Shopify Chatbot Installation

Where should I paste the BotPenguin script in Shopify?

You should paste the script inside the theme.liquid file, just before the closing </body> tag.

Will the chatbot appear on all pages of my Shopify store?

Yes, once installed in theme.liquid, the chatbot will load on all pages using that theme.

Do I need a developer to install the chatbot?

No. The installation is simple and can be done without coding knowledge. However, you may share the code with a developer if needed.

What if my chatbot does not appear after installation?

Ensure the script is saved correctly, clear your site cache, and click “Verify” in the BotPenguin dashboard.

Can I test the chatbot before going live?

Yes. Use the “Test” option in the installation screen to preview the chatbot.

Will installing the chatbot affect my store’s performance?

No. The BotPenguin script is lightweight and optimized for performance.

Can I remove the chatbot later?

Yes. Simply remove the script from the theme.liquid file and save the changes.

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If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.