Website
Want to train the bot on a website? Do it with this step by step guide!
Interactive Guide
Why train on Websites?
Training bots on websites helps them understand your content better so they can answer user questions more accurately. It saves time by using your existing website data and ensures your chatbot gives responses that match your brand and information. This makes support faster, smarter, and more helpful for visitors.
Guidance Video
How to train your AI Chatbot on Website?
Log into your BotPenguin, and choose the bot you wish to train.
Click on Bot Training option.
Click on the "Website' tab to add the website.
Click on Add your Website URL.
Training Options Available
You will see three training options:
a. Full Website Training (Recommended)
Train the bot using your entire website domain.
Steps:
Select Full Website Training.
Enter your Base Domain or Website URL (e.g.,
https://yourwebsite.com).(Optional) Add URLs or routes in Exclude URLs or Route if there are pages you don’t want the bot to learn from.
Click Train.
Expand the advance option to enable the toggle for training on images as well.
The system will crawl your website and import available content to train the AI model.
2. Specific URLs
Train the bot using selected pages instead of the full domain.
Steps:
Select Specific URLs.
Add or import the exact URLs you want to train the bot on.
Click on add icon then the specific URL will be added.
Click Train.
Click on Upload file component to upload the files.
Expand the advance option to enable the toggle for training on images as well.
Use this option when you only want the bot to learn from specific landing pages, help docs, or product pages.
3️⃣ JSON Feed
Train the bot using a structured JSON data feed.
Steps:
Select JSON Feed.
Add your structured feed URL.
Click Train.
This option is best for structured content sources or dynamic databases.
⚙️ Advanced Options
Click on Advance Options to configure additional training settings (if required).
You can also click on the "Advance option" to train the bot on images as well. Not that training on images takes significantly more time and cost than normal training.
Once done, click on the "Train" button. The website will start training.
Congratulations! You have trained your bot on a website!
FAQ's:
Here are some common FAQ's regarding website training:
Why is my bot not training from selected web pages?
Make sure you have a valid URL, and give time for the website to train on.
Why is the bot not answering information that is present on my site
make sure the information is present in a clear format. Information that is in unique fonts may have trouble being trained on. Additionally, if information was in photos or images, then make sure to train the website on images as well, under the "Advance option".
My site is freezing when I enter a URL
This is happening because the URL being entered is invalid. Kindly enter a valid URL. We are also working on this issue.
What is the proper method of training your on questions that are not being answered?
Train these questions on the unanswered qusetions tab.
How long does it take for the chatbot to crawl your website?
Training time depends on your website, the number of pages trained, and the model that is being used. Use the latest GPT models, most websites can be trained within 2-3 mins, with larger websites and multiple pages training in bulk, allowing for quick training for multiple words simultaneously
If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.
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