🟩September '23 Releases

This Page contains the information of the releases 3.2.8-3.3.3 of BotPenguin

Release 3.2.8

Release Summary

Released on: 11/09/2023

Tested on: Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 112.0.5615.137 (Official Build) (arm64)

βœ…Woo-Commerce Cart Abandonment

  • We have added the Woo-Commerce Cart Abandonment feature, allowing you to send automated messages that can engage with users who abandon their shopping carts. This feature is powered by a new plugin for seamless integration with Woo-Commerce stores.

βœ…Merged AI and Rule based bots

  • Merge AI-driven capabilities with rule-based chatbots, providing you with more flexibility and control in creating conversational flows.

βœ…FB Comment Guard

  • We've introduced a Comment Guard feature for Facebook, allowing you to moderate and respond to comments on your posts more effectively.

βœ…Smart Keywords Component Added in All Social Channels

  • Enhance chatbot interactions by using smart keywords across all social channels, making conversations more context-aware.

βœ…Arabic Language Added to Platform

  • We've expanded language support by adding Arabic to our platform, enabling you to create chatbots in multiple languages.

βœ…New Enhancements

  • Steppers Added in Create Bot/Onboarding UI

  • Restart Flow After 24 Hours in All Social Channels

  • Name Component have been added in All Social Channels

  • Personalized broadcast using CSV file.

  • Status Column Added in Contacts Page

  • Multiple Files Upload for AI Component

  • Text Changes on Create Bot Onboarding Steps

  • Skip Button Added on Create Bot β†’ Data Sources for Chat Bot Page

  • Whatsapp Bot Onboarding Steps UI Changes

βœ…Bugs and Other UI Enhancements

  • Removed mandatory GST check box selection in Whatsapp Bot Onboarding

  • Fixed Number Input Validation on Create Template (Auto Trim & - Removal)

  • Brand Name in Catalog Section Was Not Working , Fixed

  • White-Label: Unsubscribe Page Redirection Issue in email , Fixed

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Release 3.2.9

Release Summary

Tested on: Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 112.0.5615.137 (Official Build) (arm64)

βœ… Turkish Language Added to Platform

  • We've expanded language support by adding Turkish to our platform, enabling you to create chatbots in multiple languages.

βœ… Whatsapp session management

  • Users can now configure the Session Expiration Window and choose when to restart the flow automatically

  • Users now can configure reply message after automated flow is ended but session is still active

βœ… Whatsapp inactivity message

  • Now users can configure and auto system generated message to trigger to all subscribers when there session has ended

βœ… New "Template" Component

  • New template component has been added for Whatsapp bot. Now user can trigger a template from inside a flow

βœ… New Enhancements

  • Users now configure triggers for restarting the flow and initiating the live chat

  • ChatGPT 4 model has been added as a new AI capability

βœ… Bugs and Other UI Enhancements

  • Removed mandatory GST check box selection in Whatsapp Bot Onboarding

  • Landing page title & favicon white label after AI bot merge

  • Post stripe payment user needed to reload to get to king plan issue fixed

  • Arabic added in comment guard section

  • Templates hidden from onboarding

  • Data source page on onboarding hidden

  • Default restart 0 & live chat 1 keywords added for all bots

  • Mobile app login API for white label customers

  • Canvas enhancements: 1. Nodes positions are saved in the visualize flow 2. Zoom size has been increased in the visualize flow 3. Improve side dropdown UI 4. Remove β€œSee all chat flows” from the bottom in canvas screen 5. Persist node position for unconnected node 6. Fix copy issue in visualization flow 7. Fixed clearing all component issue 8. Add redirection button for team manage, live chat & AI training 9. New gifs added for image component 10. Replace Edit Your Chat Flow on canvas screen to Edit Your Chat Flow - [Chat Flow Name] 11. Keep the sidebar contracted when on the Canvas screen 12.Fixed edge connect empty removed all node

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Release 3.3.0

Release Summary

Tested on: Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 112.0.5615.137 (Official Build) (arm64)

βœ… Telegram options styling change

  • Improved user experience: The new styling is more modern and easier to use. It is also more consistent with the overall Telegram design.

βœ… AI Bot Changes

  • Enable/Disable redact customer data

βœ… Added Romanian and Dutch Language

  • We've expanded language support by adding Romanian and Dutch to our platform, enabling you to create chatbots in multiple languages.

βœ… Bugs and Other UI Enhancements

  • Inbox scroll UI fixed.

  • Canvas UI Enhancements.

  • Export not working in WhatsApp Broadcast Analytics is now fixed.

  • Agency on clicking the Activity of deleted Account user gets logged out from the web app.

  • After Signup or login with Google or Facebook wrong redirection issue, fixed.

  • WhatsApp demo bot issues are fixed.

  • Prompt changes done.

  • Improving security by removing verification code from network response.

  • Latency issue patch in Canvas is fixed.

  • BotPenguin on flow of Website and WhatsApp End chat is not working Fixed.

  • BotPenguin on Baby plan users are able to create more than one Bot by applying a direct URL to the last page Fixed.

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Release 3.3.1

Release Summary

Tested on: Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 112.0.5615.137 (Official Build) (arm64)

βœ… API component for WhatsApp Bot

  • API components can be used to fetch data from external/internal sources, such as databases, CRM systems, and weather APIs. This data can then be used to personalize the chatbot experience for each user or to provide users with the information they need.

  • We can also map response from API to any Custom variable for our use.

  • Added Developer Section where user should be able to add API when he/she later use in Flow by using API component

WhatsApp onboarding using demo bot. User can now create a WhatsApp bot even without meta keys and connect the bot later on.

  • The demo bot allows users to create a WhatsApp bot without needing to have Meta keys. This reduces the barrier to entry for users who are interested in creating a WhatsApp bot, and it makes the onboarding process more streamlined.

βœ… Font updates on chat window & landing page

  • Font updates can have a number of positive effects on the chat window and landing page. By improving readability, visual appeal, brand awareness, and accessibility, font updates can lead to increased user engagement, conversions, and customer satisfaction.

βœ… Other UI Enhancements

  • Segments text changes to Groups

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Release 3.3.2

Release Summary

Tested on: Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 112.0.5615.137 (Official Build) (arm64)

βœ… Re-sync website content (AI)

  • Option for the user can view all webpages for a website.

  • Users can click on the website and redirect to a new page where they can see all the lists for webpages for that website

  • Users can enable/disable visibility for a particular webpage

resyncing a website can have a number of positive effects on an AI bot. By improving accuracy, expanding capabilities, reducing training time, and improving performance, resyncing can help to make AI bots more useful and effective.

βœ… AI search added from backend for Websites, Files, and FAQs

  • AI search is a powerful tool that can be used to improve websites, files, and FAQs in a number of ways. By improving the user experience, increasing engagement, improving customer satisfaction, reducing costs, and improving security, AI search can help businesses to achieve their goals. By adding search from backend our bot response speed have positive impacts.

βœ… Plan name is editable from the panel for Whitelabel Agency

  • The plan name edit functionality is a simple but powerful feature that can have a number of positive benefits for both businesses and their customers.

βœ… Bugs and Other UI Enhancements

  • Vicente AI issue patch fixed

  • Sanesa issue fixed

  • Preview text to be changed to Test

  • Reset Password issue fixed for whitelabels and mobile app

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Release 3.3.3

Release Summary

Tested on: Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 112.0.5615.137 (Official Build) (arm64)

βœ… AI Enhancements:

  • Prompt implementation for reply on the Greetings, Acknowledgement, agent and Offensive user messages

  • Website Scraping using AWS SQS & Lambda

  • Retry bot documents training

AI setting enhancements can have a number of positive effects on chatbots, making them more accurate, performant, flexible, customizable, scalable. By enhancing the capabilities of chatbots, AI setting enhancements can help businesses to improve customer service, increase sales, and streamline operations.

βœ… Hebrew Language Added to Platform

  • We've expanded language support by adding Hebrew to our platform, enabling you to create chatbots in multiple languages.

βœ… Bugs and Other UI Enhancements

  • Change custom instructions (β€œBe polite and friendly. Don’t use slang. Don’t use emojis”)

  • Change β€œcustom instructions” into β€œCustom Prompt”

  • AI bot training issue (replace 3.5 or 4 with 'gpt3.5-turbo')

  • Migration for old elasticID

  • Background color was not being set for the website bot. Fixed.

  • Teams text changed to Partner Team

  • Access Control module localisation has been added

  • AI bots customer support bots’ *Collect/Redact Customer Data* Feature

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