BotPenguin Resource Centre
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  • 🏠Introduction
  • 📒BotPenguin Resource Centre
    • 🏃‍♂️How BotPenguin works?
      • Onboarding
      • Create new chatbot
        • Website Chatbot
        • Landing Page Chatbot
        • WhatsApp Chatbot
        • Instagram Chatbot
        • Facebook Chatbot
        • Telegram Chatbot
        • Microsoft Teams Bot
        • Make Your Live Chat Chatbot
      • Edit Your Chat Flow
        • Multiple flows(Redirect component)
        • Components In Chatflow
          • Request Information
          • Send Information
          • Trigger Actions
        • Email Validation
      • Pre-Built Chatbot Templates
      • Train Your AI Chatbot
        • Website
        • File Upload
        • Google Sheets
        • FAQs
        • Unanswered Questions
        • Other Sources
      • Install your Chatbot
        • Install your Website Chatbot
        • Install Website Chatbot on Custom Build Website
        • Install Website Bot on WordPress
        • Install Website Chatbot on Wix
        • Install Website Chatbot on Squarespace
        • Widget Installation
      • Automation
        • Widget
        • WhatsApp Template Setup
        • WhatsApp Catalog Setup
        • WhatsApp Flows (Forms) Setup
        • WhatsApp Broadcast Setup
        • WhatsApp Drip Campaigns Setup
        • Facebook Auto-Reply Feature
        • Instagram Auto-Replies
        • Instagram Automation
          • Instagram Broadcast
      • Bot Settings
        • Website Chatbot Settings
          • Design
            • Customize Landing Page Bot
          • General
          • Alerts
          • Triggers
          • User Access
          • Chat Window
            • Transfer Chat to WhatsApp Functionality
          • AI settings
            • Configuring Chatbot Scenarios
        • WhatApp Chatbot Settings
          • General
          • Triggers
          • Alerts
          • API Key
          • WhatsApp Profile
          • AI settings
            • Configuring Chatbot Scenarios
        • Telegram Chatbot Settings
          • General
          • Telegram Profile
          • AI settings
        • Instagram Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Facebook Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Chatbot Persona
        • Creating Custom Instructions
        • How to configure and use AI Assistants
      • 3rd Party Apps Integrations
        • ChatGPT
        • BotPenguin Integrations
          • Integrate BotPenguin with Acuity Scheduling
          • Integrate BotPenguin with Microsoft Teams
          • Integrate BotPenguin with WooCommerce
          • Integrate BotPenguin with Autopilot
          • Integrate BotPenguin with Firmao CRM
          • Integrate BotPenguin with Capsule CRM
          • Integrate BotPenguin with Facebook Pixels
          • Integrate BotPenguin with Elevio CRM
          • Integrate BotPenguin with Close CRM
          • Integrate BotPenguin with CalendarHero CRM
          • Integrate BotPenguin with Extraaedge CRM
          • Integrate BotPenguin with Infobip CRM
          • Integrate BotPenguin with Google Sheets
          • Integrate BotPenguin with Google Calender
          • Integrate BotPenguin with Google Task
          • Integrate BotPenguin with HelpShift CRM
          • Integrate BotPenguin with Zendesk CRM
          • Integrate BotPenguin with LeadSquared CRM
          • Integrate BotPenguin with Zoho Desk
          • Integrate BotPenguin with SupportBee CRM
          • Integrate BotPenguin with Wealthbox CRM
          • Integrate BotPenguin with Brevo (formally SendInBlue)
          • Integrate BotPenguin with Apptivo CRM
          • Integrate BotPenguin with Freshdesk CRM
          • Integrate BotPenguin with Help Desk CRM
          • Integrate BotPenguin with Helpcrunch CRM
          • Integrate BotPenguin with Jira CRM
          • Integrate BotPenguin with KarmaCRM
          • Integrate BotPenguin with LiveAgent CRM
          • Integrate BotPenguin with NetHunt CRM
          • Integrate BotPenguin with Plivo CRM
          • Integrate BotPenguin with Recurly CRM
          • Integrate BotPenguin with Shipway CRM
          • Integrate BotPenguin with TeamGate CRM
          • Integrate BotPenguin with Zoho Projects
          • Integrate BotPenguin with Zoho CRM
          • Integrate BotPenguin with Google Drive
          • Integrate BotPenguin with Agile CRM
          • Integrate BotPenguin with Pipedrive
          • Integrate BotPenguin with Drip CRM
          • Integrate BotPenguin with GetResponse
          • Integrate BotPenguin with Groove
          • Integrate BotPenguin with Helpdocs
          • Integrate BotPenguin with Bitrix24
          • Integrate BotPenguin with Freshworks CRM
          • Integrate BotPenguin with Insightly CRM
          • Integrate BotPenguin with Nimble CRM
          • Integrate BotPenguin with Nutshell CRM:-
          • Integrate BotPenguin with OntraPort CRM
          • Integrate BotPenguin with HubSpot
          • Integrate BotPenguin with WebHoper
          • Integrate BotPenguin with EngageBay
          • Integrate BotPenguin with FrontApp
          • Integrate BotPenguin with Copper CRM
          • Integrate BotPenguin with Salesflare
          • Integrate BotPenguin with No CRM
          • Integrate BotPenguin with Helprace
          • Integrate BotPenguin with Flowlu
          • Integrate BotPenguin with Pipeline
          • Integrate BotPenguin with Zingtree
          • Integrate BotPenguin with Salesforce CRM:-
          • Integrate BotPenguin with Chakra CRM:-
          • Integrate BotPenguin with SimplyBook:-
          • Integrate BotPenguin with Gitbook
          • Integrate BotPenguin with GoHigh Level
          • Integrate BotPenguin with Voxloud
          • Integrate BotPenguin with ViaSocket
          • Integrate BotPenguin with Twilio
          • Integrate BotPenguin with Shopify
          • Integrate BotPenguin with Razorpay
          • Integrate BotPenguin with Pabbly
          • Integrate BotPenguin with Outlook
          • Integrate BotPenguin with OnPipeline
          • Integrate BotPenguin with Notion
          • Integrate BotPenguin with MoEngage
          • Integrate BotPenguin with Kylas CRM
          • Integrate BotPenguin with Google Analytics
          • Integrate BotPenguin with FirstPromoter
          • Integrate Botpenguin with Google Contacts
          • Integrate Botpenguin with Zoho CRM
          • Integrate BotPenguin with Zapier
          • Integrate BotPenguin with Make.com
      • Inbox
        • Chats window
        • Orders
        • Contacts
        • Groups
        • Real-Time Customer Interaction
        • Importing WhatsApp Contacts
        • Creating Segments
        • Using Tags
      • Analytics
      • Teams
        • Departments
        • Business hours
        • Team
        • Role
        • Using Teams in Chatflow
      • Settings
        • Custom attribute
        • Tags
        • Custom Status
        • Quick Replies
        • Custom Tabs
      • My Account
        • Account
        • Password
      • Subscription & Plans (Legacy Version)
      • Subscription & Plans (Latest Version)
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
      • Edit your chat flow
      • Bot Installation FAQs
      • Inbox FAQs
      • Profile, Team & Notifications FAQs
      • Analytics FAQs
      • Chat Flow FAQs
      • Bot Settings FAQs
      • WhatsApp FAQs
      • Subscription FAQs
      • Product Update FAQs
      • ChatGPT FAQs
    • 🛠️Common Errors & Troubleshooting
  • 📖Platform Guidelines & Training
    • 👩‍💻WhatsApp Cloud API by Meta
      • ⚙️Setting Up Your Facebook Business Manager
      • 💰Meta Conversation Pricing for WhatsApp Cloud API
      • 👧Update WhatsApp Bot Profile
      • ✅Getting a Blue Tick(previously Green Tick) on WhatsApp
    • 🔑WhatsApp Bot Creation with Manual Onboarding
      • ✅Prerequisites for WhatsApp Bots
      • 🔤Create a Meta App
      • ✔️Register & Verify your WhatsApp Number
      • 🔗Subscribe WA webhook with BotPenguin
      • 💳Update WA account Payment Method
      • 🦸‍♀️Assign System User to WhatsApp Account
      • 📃Getting all the necessary details from Meta Developer Dashboard
    • ⚙️WhatsApp Bot Creation with Automated onboarding
    • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
    • ♻️Reconnect Whatsapp Bot
    • 🔏Recovering Your Restricted Meta Account
    • 💡Must know-how of BotPenguin
      • 🔤Manage & Use Custom Attributes
      • 🖥️Call external APIs in your chat flows
      • 👨‍💼Manging team roles & Users
      • 🪄Unlock BotPenguin AI
      • 🕵️‍♂️Support Agent guide
      • 📨Send WhatsApp notifications using the BotPenguin APIs
      • Chatbot User Authentication
  • ⚡Platform Updates & Info
    • 🔥What's New
    • 🐞Report a bug!
    • 🗒️Feature Requests
    • 🐧BotPenguin Roadmap
    • 🤝Connect With Us
  • 🛠️API References
    • 📄Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • 📄WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
  • 🤝Partner Documentation
    • 🐧BotPenguin Partner Onboarding
      • Signup as a BotPenguin Partner
      • Setup your Pricing Plans
      • Connect to your Domain
      • Setup 3rd Party Integrations
        • Setup AWS SES Account
        • Setup Google reCAPTCHA
        • Setup ChatGPT Account
        • Setup Zoho Integrations
        • Setup Google OAuth App
        • Setup RazorPay Account
        • Setup Stripe Account
        • Setup Facebook App for WhatsApp & Facebook Bots
          • Create Facebook Login for Business Configuration
          • Meta System User Token
      • Setup your pricing plans (Legacy Version)
      • Setup your Pricing Plans (Latest Version)
    • 🙋‍♂️Partner FAQs
      • Onboarding
      • Affiliate Partner
      • Implementation Partner
      • Whitelabel Partner
      • WhatsApp Whitelabel Partner
      • Add-ons FAQs
      • Subscription FAQs
      • LTD FAQs
    • 📔Partner API References
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
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On this page
  • Release 3.5.8
  • Release 3.5.7
  • Release 3.5.6
  • Release 3.5.5
  • Release 3.5.4

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  1. Platform Updates & Info
  2. Release Updates

April '24 Releases

This Page contains the information of the releases of BotPenguin

Release 3.5.8

Release Summary Date: 27 Apr 2024

Tested on: 26 April 2024 Operating System(Stable Version): macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

✅ Create a Telegram Bot Manually

Customers can now manually create a Telegram bot using the bot token. Additionally, customers can add an existing Telegram Bot with BotPenguin.

✅Facebook Token Expiry Reminder Email

An email will now be triggered to customers before the token expiration date of the Facebook bot, reminding them to take action.

✅ Platform Enhancements and Customer Success Issues

  • Customers can update their profile pictures. A new "upload profile pic" field is added to the My Account section of the Customer account.

  • Fixed an issue where the same message was sent to the user from the inbox upon clicking the enter or send button.

  • Fixed an issue where the brand logo was not showing in the Agent navigation bar.

  • Fixed an issue where Agency Message and Conversation consumption was not updated upon adding a new customer.

  • Fixed an issue with the party popper on the Add-on screen of the new subscription.

  • Fixed an issue with error messages showing on Canvas.

  • Necessary fixes were implemented to address the issue with the country code functionality. Users can now expect the website bot's webhoper feature to accurately handle country codes.

  • Fixed an issue with the API component attribute in the website bot.

  • Added an Inbox tooltip for failed messages.

  • Added a Live chat request accept feature in the notifications listing.

  • Implemented a feature to turn off chat notifications (Desktop Notification), where desktop notifications will only come to the agent to whom the lead is assigned.

  • AI flow not working for websites with unusual AI responses issue fixed..

  • User profile flickering on the Customer details section issue fixed..

  • Fixed an issue with Whitelabel bot handling for yearly plan messages and conversations.

  • Updated KPI email to include the last 7 & 30 days' message count.

  • Moved CRONS to AWS Schedulers & Lambda for improved performance.

  • Fixed an issue where the password field was not hiding on closing the popup.

  • Real-Time Service Optimization- Implemented real-time service optimization for downtime mitigation.

____________________________________________________________________________________________

Release 3.5.7

Release Summary Date: 27 April 2024

Tested on: 26 April 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

✅ Add-ons and Feedback for Subscription V2

  • Add-ons

  • Add-on renewals emails

  • Invoice section for White-Lable Partner

  • Renewal Emails

  • Consumption emails enhancements

  • View detailed pricing button and link setting

  • Paid and Free plan counter on Agency Dashboard

✅ Platform Enhancements and Customer Success Issues

  • Rephrase error message for unusual AI chats is Live.

  • WhatsApp template feature enhancements now users can save draft templates that are Live.

Material UI changes in the Bot setting and Profile section are Live.

____________________________________________________________________________________________

Release 3.5.6

Release Summary Date: 20 April 2024

Tested on: 19 April 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

✅ Platform Enhancements and Customer Success Issues

  • Subscription V2 issue: Home page messages count not showing - is fixed and Live.

  • The Status issue with the single choice button is fixed and Live.

  • The widget is not working on Mobile - is fixed and Live.

  • The dialog issue while upgrading on the mobile phone - is fixed and Live.

  • The Whatsapp link giving the 404 issue - is fixed and Live.

  • Status name issue - fixed and Live.

  • IP service Redis caching is Live.

  • All APIs not working with our API section - are fixed and Live.

  • The issue in Live Chat's next question for the website bot is fixed and Live

____________________________________________________________________________________________

Release 3.5.5

Release Summary Date: 13 April 2024

Tested on: 12 April 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

✅ Hungarian and Welsh Language added in BotPenguin

We've expanded language support by adding Hungarian and Welsh to our platform, enabling you to create chatbots in multiple languages.

✅ Heartbeat URLs addition for BotPenguin

With the addition of Heartbeat URLs, we now receive notifications for all BotPenguin services when they go down.

You can track services status from this Link -> https://stats.uptimerobot.com/mxxsvL2MSA

✅ Platform Enhancements and Customer Success Issues

  • Canvas visualizes flow issue is fixed and Live.

  • The inbox update status issue is fixed and Live.

  • Api comp headers not saving is fixed and Live.

  • The system user token field for the agency Whatsapp configuration is Live.

  • Custom user listing for agents in the inbox section is Live.

  • Inbox status fix Migration

  • Input fields with a checkmark and exclamation mark and tooltip responsiveness fix.

  • The duplicate Flow name for the create and edit flow is fixed and Live.

  • Implemented Sidebar tooltip on the collapsed state is Live.

  • Fixed Sidebar distortion on multiple clicks on the sidebar toggle is fixed and Live.

  • Added fix for some static integrations in the list not visible for V1.

  • The Analytics page UI fix is fixed and Live.

  • The WhatsApp File upload issue is fixed and Live.

  • Zoho widget enhancement (New contact created for different bots) is Live.

  • Canvas visualize flow issue patch (Blank screen if the number of nodes is zero) is fixed and Live.

  • Canvas chip issue for include/exclude email is fixed and Live.

  • AI FAQ issue is Live

  • Customer support bots not listed in attributes are fixed and Live.

  • Website settings for the Landing page save issue are fixed and Live.

  • Canvas Issue Patch 2 is fixed and Live.

  • Agent Assigned Lead visibility is Live.

  • Inbox User Profile Update in Real Time is Live.

____________________________________________________________________________________________

Release 3.5.4

Release Summary

Release Summary Date: 5 April 2024

Tested on: 4 April 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

✅ Inbox filter retention

Now, when a customer applies a filter to the inbox, it is saved within their profile. The previously applied filters will be restored in the inbox section upon logging in again.

✅ Subscription V2 is live for WhiteLabled and BotPenguin

Now, the old agency can switch to Subscription v2 by clicking the toggle button provided in the plan section. After creating new plans, new customers of that agency will be placed under the new subscription plans. For Whitelabeled accounts, there is a restriction of selecting only one currency in the configuration section, so they will only be able to create plans using that currency. The features live in this release for the agency include:

  • Initial plan purchase

  • Handling of both Stripe and Razorpay as payment methods

  • Root agency's /Old Whitelable's ability to configure V2 plans

  • Invoices for plan purchases

  • Channel restrictions

  • Plan renewals

  • Plan downgrades

  • Consumption emails

  • Integration restriction for integration count

  • Access control

  • Grace periods

  • Localization

  • Reminder emails

✅ Platform Enhancements and Customer Success Issues

  • Chat transcript Order Issue is Live

  • The send message box issue, which leaves extra space on enter is fixed, and Live

  • Shopify cron optimized in WhatsApp service

  • Show chatbot script in WooCommerce as well

  • Attribute update not working on website after API comp is fixed and Live

  • The hyphen in mobile numbers issue in WhatsApp chatbots is fixed and Live

Last updated 10 months ago

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