BotPenguin Resource Centre
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  • 🏠Introduction
  • 📒BotPenguin Resource Centre
    • 🏃‍♂️How BotPenguin works?
      • Onboarding
      • Create new chatbot
        • Website Chatbot
        • Landing Page Chatbot
        • WhatsApp Chatbot
        • Instagram Chatbot
        • Facebook Chatbot
        • Telegram Chatbot
        • Microsoft Teams Bot
        • Make Your Live Chat Chatbot
      • Edit Your Chat Flow
        • Multiple flows(Redirect component)
        • Components In Chatflow
          • Request Information
          • Send Information
          • Trigger Actions
        • Email Validation
      • Pre-Built Chatbot Templates
      • Train Your AI Chatbot
        • Website
        • File Upload
        • Google Sheets
        • FAQs
        • Unanswered Questions
        • Other Sources
      • Install your Chatbot
        • Install your Website Chatbot
        • Install Website Chatbot on Custom Build Website
        • Install Website Bot on WordPress
        • Install Website Chatbot on Wix
        • Install Website Chatbot on Squarespace
        • Widget Installation
      • Automation
        • Widget
        • WhatsApp Template Setup
        • WhatsApp Catalog Setup
        • WhatsApp Flows (Forms) Setup
        • WhatsApp Broadcast Setup
        • WhatsApp Drip Campaigns Setup
        • Facebook Auto-Reply Feature
        • Instagram Auto-Replies
        • Instagram Automation
          • Instagram Broadcast
      • Bot Settings
        • Website Chatbot Settings
          • Design
            • Customize Landing Page Bot
          • General
          • Alerts
          • Triggers
          • User Access
          • Chat Window
            • Transfer Chat to WhatsApp Functionality
          • AI settings
            • Configuring Chatbot Scenarios
        • WhatApp Chatbot Settings
          • General
          • Triggers
          • Alerts
          • API Key
          • WhatsApp Profile
          • AI settings
            • Configuring Chatbot Scenarios
        • Telegram Chatbot Settings
          • General
          • Telegram Profile
          • AI settings
        • Instagram Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Facebook Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Chatbot Persona
        • Creating Custom Instructions
        • How to configure and use AI Assistants
      • 3rd Party Apps Integrations
        • ChatGPT
        • BotPenguin Integrations
          • Integrate BotPenguin with Acuity Scheduling
          • Integrate BotPenguin with Microsoft Teams
          • Integrate BotPenguin with WooCommerce
          • Integrate BotPenguin with Autopilot
          • Integrate BotPenguin with Firmao CRM
          • Integrate BotPenguin with Capsule CRM
          • Integrate BotPenguin with Facebook Pixels
          • Integrate BotPenguin with Elevio CRM
          • Integrate BotPenguin with Close CRM
          • Integrate BotPenguin with CalendarHero CRM
          • Integrate BotPenguin with Extraaedge CRM
          • Integrate BotPenguin with Infobip CRM
          • Integrate BotPenguin with Google Sheets
          • Integrate BotPenguin with Google Calendar
          • Integrate BotPenguin with Google Task
          • Integrate BotPenguin with Google Gemini
          • Integrate BotPenguin with HelpShift CRM
          • Integrate BotPenguin with Zendesk CRM
          • Integrate BotPenguin with LeadSquared CRM
          • Integrate BotPenguin with Zoho Desk
          • Integrate BotPenguin with SupportBee CRM
          • Integrate BotPenguin with Wealthbox CRM
          • Integrate BotPenguin with Brevo (formally SendInBlue)
          • Integrate BotPenguin with Apptivo CRM
          • Integrate BotPenguin with Freshdesk CRM
          • Integrate BotPenguin with Help Desk CRM
          • Integrate BotPenguin with Helpcrunch CRM
          • Integrate BotPenguin with Jira CRM
          • Integrate BotPenguin with KarmaCRM
          • Integrate BotPenguin with LiveAgent CRM
          • Integrate BotPenguin with NetHunt CRM
          • Integrate BotPenguin with Plivo CRM
          • Integrate BotPenguin with Recurly CRM
          • Integrate BotPenguin with Shipway CRM
          • Integrate BotPenguin with TeamGate CRM
          • Integrate BotPenguin with Zoho Projects
          • Integrate BotPenguin with Zoho CRM
          • Integrate BotPenguin with Google Drive
          • Integrate BotPenguin with Agile CRM
          • Integrate BotPenguin with Pipedrive
          • Integrate BotPenguin with Drip CRM
          • Integrate BotPenguin with GetResponse
          • Integrate BotPenguin with Groove
          • Integrate BotPenguin with Helpdocs
          • Integrate BotPenguin with Bitrix24
          • Integrate BotPenguin with Freshworks CRM
          • Integrate BotPenguin with Insightly CRM
          • Integrate BotPenguin with Nimble CRM
          • Integrate BotPenguin with Nutshell CRM:-
          • Integrate BotPenguin with OntraPort CRM
          • Integrate BotPenguin with HubSpot
          • Integrate BotPenguin with WebHoper
          • Integrate BotPenguin with EngageBay
          • Integrate BotPenguin with FrontApp
          • Integrate BotPenguin with Copper CRM
          • Integrate BotPenguin with Salesflare
          • Integrate BotPenguin with No CRM
          • Integrate BotPenguin with Helprace
          • Integrate BotPenguin with Flowlu
          • Integrate BotPenguin with Pipeline
          • Integrate BotPenguin with Zingtree
          • Integrate BotPenguin with Salesforce CRM:-
          • Integrate BotPenguin with Chakra CRM:-
          • Integrate BotPenguin with SimplyBook:-
          • Integrate BotPenguin with Gitbook
          • Integrate BotPenguin with GoHigh Level
          • Integrate BotPenguin with Voxloud
          • Integrate BotPenguin with ViaSocket
          • Integrate BotPenguin with Twilio
          • Integrate BotPenguin with Shopify
          • Integrate BotPenguin with Razorpay
          • Integrate BotPenguin with Pabbly
          • Integrate BotPenguin with Outlook
          • Integrate BotPenguin with OnPipeline
          • Integrate BotPenguin with Notion
          • Integrate BotPenguin with MoEngage
          • Integrate BotPenguin with Kylas CRM
          • Integrate BotPenguin with Google Analytics
          • Integrate BotPenguin with FirstPromoter
          • Integrate Botpenguin with Google Contacts
          • Integrate Botpenguin with Zoho CRM
          • Integrate BotPenguin with Zapier
          • Integrate BotPenguin with Make.com
      • Inbox
        • Chats window
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        • Importing WhatsApp Contacts
        • Creating Segments
        • Using Tags
      • Analytics
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        • Departments
        • Business hours
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        • Using Teams in Chatflow
      • Developer
        • 3rd Party Apps API
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      • Settings
        • Custom Attribute
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        • Custom Tabs
      • My Account
        • Account
        • Password
      • Subscription & Plans (Legacy Version)
      • Subscription & Plans (Latest Version)
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
      • Edit your chat flow
      • Bot Installation FAQs
      • Inbox FAQs
      • Profile, Team & Notifications FAQs
      • Analytics FAQs
      • Chat Flow FAQs
      • Bot Settings FAQs
      • WhatsApp FAQs
      • Subscription FAQs
      • Product Update FAQs
      • ChatGPT FAQs
    • 🛠️Common Errors & Troubleshooting
  • 📖Platform Guidelines & Training
    • 👩‍💻WhatsApp Cloud API by Meta
      • ⚙️Setting Up Your Facebook Business Manager
      • 💰Meta Conversation Pricing for WhatsApp Cloud API
      • 👧Update WhatsApp Bot Profile
      • ✅Getting a Blue Tick(previously Green Tick) on WhatsApp
    • 🔑WhatsApp Bot Creation with Manual Onboarding
      • ✅Prerequisites for WhatsApp Bots
      • 🔤Create a Meta App
      • ✔️Register & Verify your WhatsApp Number
      • 🔗Subscribe WA webhook with BotPenguin
      • 💳Update WA account Payment Method
      • 🦸‍♀️Assign System User to WhatsApp Account
      • 📃Getting all the necessary details from Meta Developer Dashboard
    • ⚙️WhatsApp Bot Creation with Automated onboarding
    • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
    • ♻️Reconnect Whatsapp Bot
    • 🔏Recovering Your Restricted Meta Account
    • 💡Must know-how of BotPenguin
      • 🔤Manage & Use Custom Attributes
      • 🖥️Call external APIs in your chat flows
      • 👨‍💼Manging team roles & Users
      • 🪄Unlock BotPenguin AI
      • 🕵️‍♂️Support Agent guide
      • 📨Send WhatsApp notifications using the BotPenguin APIs
      • Chatbot User Authentication
  • ⚡Platform Updates & Info
    • 🔥What's New
    • 🐞Report a bug!
    • 🗒️Feature Requests
    • 🐧BotPenguin Roadmap
    • 🤝Connect With Us
  • 🛠️API References
    • 📄Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • 📄WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
  • 🤝Partner Documentation
    • 🐧BotPenguin Partner Onboarding
      • Signup as a BotPenguin Partner
      • Setup your Pricing Plans
      • Connect to your Domain
      • Setup 3rd Party Integrations
        • Setup AWS SES Account
        • Setup Google reCAPTCHA
        • Setup ChatGPT Account
        • Setup Zoho Integrations
        • Setup Google OAuth App
        • Setup RazorPay Account
        • Setup Stripe Account
        • Setup Facebook App for WhatsApp & Facebook Bots
          • Create Facebook Login for Business Configuration
          • Meta System User Token
      • Setup your pricing plans (Legacy Version)
      • Setup your Pricing Plans (Latest Version)
    • 🙋‍♂️Partner FAQs
      • Onboarding
      • Affiliate Partner
      • Implementation Partner
      • Whitelabel Partner
      • WhatsApp Whitelabel Partner
      • Add-ons FAQs
      • Subscription FAQs
      • LTD FAQs
    • 📔Partner API References
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
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  • Release 3.6.7
  • Release 3.6.6
  • Release 3.6.5
  • Release 3.6.4
  • Release 3.6.3

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  1. Platform Updates & Info
  2. Release Updates

June'24 Releases

This Page contains the information of the releases of BotPenguin

Release 3.6.7

Release Summary Date: June 28, 2024

Tested on: June 27, 2024

Operating System: macOS - Ventura Version 14.4.1 (23E224)

Browser: Chrome - Version 126.0.6478.63 (Official Build) (arm64)

✅ Payment Component for WhatsApp Bot

  • Introduced a new payment component for the WhatsApp Bot, tailored for a particular client.

  • This enhancement enables the client to seamlessly handle payments through the WhatsApp Bot, improving user experience and streamlining transactions.

✅ New Feature: Auto Renewal Checkbox for Agency-Initiated Plan Upgrades or Purchases

  • Introduced a new checkbox for auto-renewal plans when an agency initiates an upgrade or purchase by impersonating a customer account.

  • A new checkbox for enabling auto-renewal of plans has been added.

  • This checkbox appears during the process of upgrading or purchasing plans.

✅ Platform Enhancements and Customer Success Resolutions

  • Resolved the issue where the phone number field was not working for a specific Android device.

  • Fixed the issue where MS Teams Bots were not being created from BotPenguin.

  • Resolved issues with error message handling and attribute mapping in the option title of single choice components.

  • Fixed the issue causing the flow to recur for end users.

  • Resolved the issue where the wrong flow appeared once the session expired.

  • Fixed issues where the inbox filter was merging with icons and the unread message filter was not functioning properly.

____________________________________________________________________________________________

Release 3.6.6

Release Summary Date: June 22, 2024

Tested on: June 21, 2024

Operating System: macOS - Ventura Version 14.4.1 (23E224)

Browser: Chrome - Version 126.0.6478.63 (Official Build) (arm64)

✅ Key Enhancements and Features

Single Choice Component Enhancement for the MS Teams Bot

  • Users can now map APIs with the Single Choice component.

  • Only APIs returning an array type response can be mapped.

  • Users can select titles from the API response to display as options.

  • Users can map API values to existing custom attributes for further use within the platform.

  • If the API fails, the flow will redirect to a pre-selected question for handling the failure.

Canvas Improvements

  • Keyboard Shortcuts Added:

    • Copy

    • Paste

    • Select All

    • Delete

    • Open add component block

    • Undo

    • Multi-select nodes

  • The layout has changed from vertical to horizontal.

  • Copied nodes are now placed next to the original node and highlighted.

  • Selected nodes now have animations.

  • Nodes can be multi-selected and dragged.

  • Connected nodes are placed first, followed by unconnected nodes.

  • Feature response time has been improved.


Release 3.6.5

Release Summary Date: June 14, 2024

Tested on: June 13, 2024

Operating System: macOS - Ventura 13.2.1

Browser: Chrome - Version 123.0.6312.59

✅ Key Enhancements and Features

API Handling with Single Choice for Website Bot

  • Users can now map APIs with the Single Choice component.

  • Only APIs with an array type of response can be mapped.

  • Users can select titles from the API response to display as options.

  • Users can map API values to existing custom attributes for further use within the platform.

  • If the API fails, simple options from the Single Choice component will be presented to the user.

AI Web Categorization and FAQ Generation

  • Users can scrape either the entire website or a single page while training the URL.

  • Multiple categories will be generated from the scraped website.

  • URLs matching each category will be grouped under that category.

  • Each category name will be clickable, redirecting users to the corresponding Website URLs page.

  • All data from the crawled website URLs will be stored under the Elastic ID of the specific bot.

  • Deleting any category or URL will also delete their associated data from the Elastic ID.

  • FAQs will be generated automatically after scraping a new website.

Sound Notifications Enhancements

  • Sound notifications are now available for the bot launcher icon.

  • Sound notifications can be enabled for customer desktop notifications.

  • Users will receive sound notifications for bot messages even when they are on another tab.

  • New fields for sound notifications have been added under Bot Setting -> General tab.

  • Users can select the sound they wish to use for notifications.

  • After saving the sound notification settings for the bot, users must invalidate their cache to apply the changes.

✅ Platform Enhancements and Customer Success Resolutions

  • The Leadsquared API URL has been changed to resolve integration issues for the client

  • Hubspot deals will be created from BotPenguin for the following events:

    • User upgrade

    • User downgrade

    • Plan renewal

    • Message consumption (at 50%, 75%, 90%, and 100%)

  • The issue of deals merging with the same email has been resolved and is now live.

  • The location component for the WhatsApp bot has been enhanced.

  • A location button now appears on the customer side.

  • After clicking the button, users are redirected to the maps screen where they can select the location they want to share.

  • The selected location is saved within our platform as a URL.

  • The document component has been modified.

  • Customers can now add a URL within the document component.

  • The document is sent to the user whenever the component appears in the flow.

  • Customers can also add an attribute in place of the URL.

  • If the attribute contains any URL of a document, the same document is sent within the flow.

  • Issues with live chat component import have been fixed.

  • The issue with MS-Teams bots not working has been fixed.


Release 3.6.4

Release Summary Date: June 10, 2024

Tested on: June 9, 2024

Operating System: macOS - Ventura 13.2.1

Browser: Chrome - Version 123.0.6312.59

✅ Key Enhancements and Features

New Chat Window

  • A new chat window has been created for the website bot.

  • Existing customers with the old chat window will see a banner on the Home page and under the Bots Getting Started page.

  • The new chat window can be configured from the Bot Settings -> Design -> Theme tab.

  • Users can select either the new or old theme according to their needs.

Google Sheet URL Scraping with Google Sheet Integration

  • Customers can now scrape Google Sheets by integrating them with the bot.

  • The scraped content from the Google Sheet is stored in the database.

  • When the end-user requests data from that sheet, ChatGPT will generate database queries to retrieve the data.

  • Users can resync already synced sheets to update the database with the latest content.

  • This enhancement improves the capability of ChatGPT within our bots, making them more reliable for customers.

✅ Platform Enhancements and Customer Success Resolutions

  • Fixed an issue where customers with plans named in Arabic were unable to log in to their accounts.

  • Super admin login now includes OTP verification to enhance security.

  • When a super admin impersonates any agency, a hash value is created in the database and assigned to the impersonated URL.

  • This hash expires after the admin successfully logs into the agency.

  • Code has been deployed for customers on the Baby plan.

  • These customers will now see new subscription pricing if their agency has plans under the new subscription.

  • The issue where the canvas catalog allowed only 25 options has been resolved.

  • Users can now add up to 1000 options.


Release 3.6.3

Release Summary Date: June 1, 2024

Tested on: May 31, 2024

Operating System: macOS - Ventura 13.2.1

Browser: Chrome - Version 123.0.6312.59

✅ Key Enhancements and Features

ChatGPT Add-on Plans Include Model Type and Knowledge Mix

  • Upon selecting a particular Add-on plan, the corresponding ChatGPT model associated with that plan is automatically chosen.

  • The responses generated by ChatGPT will align with the characteristics and knowledge type of the selected model.

  • If a user has multiple Add-ons with different models, they can switch between Add-on plans in the bot's ChatGPT integration section.

  • This flexibility allows users to tailor their AI messaging experience based on the specific model they prefer or require for their conversations.

✅ Platform Enhancements and Customer Success Resolutions

  • Fixed the issue where broadcasts included deleted contacts in the count.

  • Fixed the issue displaying "WhatsApp Limit Exceed" while sending messages from the inbox.

  • Added the add-on count display on the dashboard of customer accounts.

  • Fixed the issue where tags were removed after updating the title message.

Last updated 10 months ago

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