🟩February '24 Releases

This Page contains the information of the releases 3.4.7-3.5.0of BotPenguin

Release 3.5.0

Release Summary

Tested on: 23 February 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 121.0.6167.184 (Official Build) (arm64)

✅ AI persona for personal sales assistant live

With this functionality, AI will respond more like humans.

✅ BotPenguin optimization for improving loading speed and performance

• CI/CD pipeline time reduced to 8 minutes from 18-20 minutes

• Speed optimization:- Dashboard build size reduced to 2.8 MB from 12 MB

• Localisation mapped to Google Sheet

• Localisation process automated using Google APP Scripts

• Weekly AWS Backups enabled for BotPenguin S3 bucket.

• Inbox text search added for speed.

✅ ChatGPT Integration setting includes Assistant ID for better response.

The assistant ID plays a crucial role in helping ChatGPT improve its responses by enabling personalization, contextual understanding, feedback, and continual learning.

Note: A new text field is added on the chatGPT integration section it appears when the user selects (Model type - Assistant Beta).

✅ Edit flow name capability.

Now the customer can edit the flow name by clicking the edit flow name option from the actions column.

✅ GO High-level Integration with custom attribute mapping for Website and WhatsApp.

Now the customer can map custom attributes with the Go High-level integration.

Note: This mapping is available under the integration section for GO High-level.

✅ Bugs and Other UI Enhancements

• The inbox filter issue is fixed.

• Issue with the Exporting emojis is resolved.

• Dropdown clickable error fixed.

• Issue fixed for the enhancement of our AI chat history response feature

• Issue regarding the agency password reset has been successfully resolved

• Timezone issue related to Google Calendar integration has been successfully resolved

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Release 3.4.9

Release Summary

Tested on: 16 February 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 121.0.6167.184 (Official Build) (arm64)

✅ AI unusual scenarios handling live

• We have augmented user capabilities to manage conversation flows in instances where responses from the ChatGPT component are atypical.

• Enhanced capabilities have been introduced to manage conversation flows and determine the subsequent question after a user has used inappropriate language in the chat.

Note: This feature is accessible within the AI settings tab of the Bot settings menu.

✅ Bugs and Other UI Enhancements

• MongoDB Online Archive activated for large collections. 22 million records (15 GB of data) are now in the archive to help reduce query loads on the database.

• Hubspot Integration handling for Raise a Ticket Bot is Live.

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Release 3.4.8

Release Summary

Tested on: 9 February 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 121.0.6167.160 (Official Build) (arm64)

✅ Zapier Integration for All Platforms Bots ( BotPenguin Customers only )

• We are giving Zapier Integration for all types of bots (for BotPenguin Customers only )

• Zapier Integration can be used to automate the transfer of data between different platforms, ensuring that information is synchronized in real time.

• Zapier Integration can be used to streamline the process of capturing leads.

✅ Import WhatsApp contacts from Leadsquared integration to Customer contacts.

Import from third-party integration is available on the contacts section of the customer from which the user is able to import contacts from Leadsquared to BotPenguin contacts.

✅ Bugs and Other UI Enhancements

• Inbox Load More button UI issue ( text alingment was not okay) is now live.

• Whatsapp Message Read status fided. ( When the customer opens the chat from any WhatsApp contact then all messages by bots show read on the end-user device).

• Password edit for social logins (The user is now able to set the password for his account if created by Facebook and Google) .

• Live Chat Component enhancements for the Website bot.

• In "Single Choice" chat component the end chat feature is resolved.

• Issue in the redirection of "Single Choice" chat component is fixed.

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Release 3.4.7

Release Summary

Tested on: 2 February 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 120.0.6099.216 (Official Build) (arm64)

✅ Simplybook Integration for Website and Facebook

• We added Simplybook Integration for the website and Facebook Bot now users should be able to Integrate Simplybook with Facebook and the website bot.

• Added Appointment Component in Canvas for Facebook.

✅ Bugs and Other UI Enhancements

• For WhatsApp Bot if the same number is subscribed to 2 different bots then only one contact for that number is shown under Contacts and Inbox is implemented.

• Isuee of the canvas flicker in Visualise flow section is resolved.

• Canvas help text added "Use / to insert custom variables.

• Zoho widget bot change functionality added for multiple WhatsApp bots.

• Added user bot name in profile details.