🟩November'24 Release

This Page contains the information of the releases of BotPenguin

Release 3.8.4

Release Summary Date: November 9, 2024

Tested on: November 8, 2024

  • Operating System (Stable Version): macOS Sequoia (Version 15.0)

  • Browser: Chrome (Version 130.0.6723.117)

✅ Platform Enhancements and Key Updates

  • Right-to-Left (RTL) CSS Support for Arabic, Hebrew, and Persian:

    • Our web app now supports RTL layouts for Arabic, Hebrew, and Persian, ensuring a more natural reading experience for these languages.

  • Chakra CRM Integration Fix:

    • Resolved connectivity issues with Chakra CRM, ensuring reliable and uninterrupted integration for smoother lead management.

  • Improved Live Chat Transfer to Bot:

    • Fixed an issue with the Single Choice component that caused incorrect messages after transferring to a bot, ensuring accurate responses.

  • WhatsApp Profile Update Issue Fixed:

    • Resolved issues with outdated flow triggers affecting WhatsApp profile selection and bot updates, for smoother interaction and accuracy.

  • Persona Deletion:

    • Users can now delete unwanted personas from the platform, providing better control over personalization.

  • New WhatsApp Order Trigger:

    • Added a ‘New WhatsApp Order’ trigger to start actions automatically when a new WhatsApp order is received.

  • Enhanced Message Actions in Inbox:

    • Added new chat management options in the Inbox, allowing users to Reply, Forward, Star, Un-star, Copy, and Delete messages with ease.


Release 3.8.3

Release Summary Date: November 1, 2024

Tested on: October 31, 2024

  • Operating System (Stable Version): Windows 11 Home (Version 23H2)

  • Browser: Chrome (Version 130.0.6723.70)

✅ Platform Enhancements and Key Updates

  • Subscription Addon Limit and UI Fixes:

    • Resolved issues with subscription addon limits and improved UI for a more intuitive user experience.

  • Instagram Reconnect Notifications:

    • A new banner notification alerts users when their Instagram bot connection has expired, making it easy to reconnect and continue engagement.

  • Ai Persona Configuration

    • The new AI Persona feature lets you shape your chatbot’s personality, making interactions uniquely engaging and aligned with your brand’s voice.

      • Define your bot's tone, language, and style to match your brand, ensuring a seamless customer experience.

      • Set up different scenarios, allowing the bot to adapt its responses based on the context of the conversation.

      • Guide the bot’s responses with specific instructions to improve accuracy and relevance.

      • Customize response length, formality and formatting to meet diverse user preferences.

      • Adaptive Persona Capabilities

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