BotPenguin Resource Centre
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  • 🏠Introduction
  • πŸ“’BotPenguin Resource Centre
    • πŸƒβ€β™‚οΈHow BotPenguin works?
      • Onboarding
      • Create new chatbot
        • Website Chatbot
        • Landing Page Chatbot
        • WhatsApp Chatbot
        • Instagram Chatbot
        • Facebook Chatbot
        • Telegram Chatbot
        • Microsoft Teams Bot
        • Make Your Live Chat Chatbot
      • Edit Your Chat Flow
        • Multiple flows(Redirect component)
        • Components In Chatflow
          • Request Information
          • Send Information
          • Trigger Actions
        • Email Validation
      • Pre-Built Chatbot Templates
      • Train Your AI Chatbot
        • Website
        • File Upload
        • Google Sheets
        • FAQs
        • Unanswered Questions
        • Other Sources
      • Install your Chatbot
        • Install your Website Chatbot
        • Install Website Chatbot on Custom Build Website
        • Install Website Bot on WordPress
        • Install Website Chatbot on Wix
        • Install Website Chatbot on Squarespace
        • Widget Installation
      • Automation
        • Widget
        • WhatsApp Template Setup
        • WhatsApp Catalog Setup
        • WhatsApp Flows (Forms) Setup
        • WhatsApp Broadcast Setup
        • WhatsApp Drip Campaigns Setup
        • Facebook Auto-Reply Feature
        • Instagram Auto-Replies
        • Instagram Automation
          • Instagram Broadcast
      • Bot Settings
        • Website Chatbot Settings
          • Design
            • Customize Landing Page Bot
          • General
          • Alerts
          • Triggers
          • User Access
          • Chat Window
            • Transfer Chat to WhatsApp Functionality
          • AI settings
            • Configuring Chatbot Scenarios
        • WhatApp Chatbot Settings
          • General
          • Triggers
          • Alerts
          • API Key
          • WhatsApp Profile
          • AI settings
            • Configuring Chatbot Scenarios
        • Telegram Chatbot Settings
          • General
          • Telegram Profile
          • AI settings
        • Instagram Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Facebook Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Chatbot Persona
        • Creating Custom Instructions
        • How to configure and use AI Assistants
      • 3rd Party Apps Integrations
        • ChatGPT
        • BotPenguin Integrations
          • Integrate BotPenguin with Acuity Scheduling
          • Integrate BotPenguin with Microsoft Teams
          • Integrate BotPenguin with WooCommerce
          • Integrate BotPenguin with Autopilot
          • Integrate BotPenguin with Firmao CRM
          • Integrate BotPenguin with Capsule CRM
          • Integrate BotPenguin with Facebook Pixels
          • Integrate BotPenguin with Elevio CRM
          • Integrate BotPenguin with Close CRM
          • Integrate BotPenguin with CalendarHero CRM
          • Integrate BotPenguin with Extraaedge CRM
          • Integrate BotPenguin with Infobip CRM
          • Integrate BotPenguin with Google Sheets
          • Integrate BotPenguin with Google Calendar
          • Integrate BotPenguin with Google Task
          • Integrate BotPenguin with Google Gemini
          • Integrate BotPenguin with HelpShift CRM
          • Integrate BotPenguin with Zendesk CRM
          • Integrate BotPenguin with LeadSquared CRM
          • Integrate BotPenguin with Zoho Desk
          • Integrate BotPenguin with SupportBee CRM
          • Integrate BotPenguin with Wealthbox CRM
          • Integrate BotPenguin with Brevo (formally SendInBlue)
          • Integrate BotPenguin with Apptivo CRM
          • Integrate BotPenguin with Freshdesk CRM
          • Integrate BotPenguin with Help Desk CRM
          • Integrate BotPenguin with Helpcrunch CRM
          • Integrate BotPenguin with Jira CRM
          • Integrate BotPenguin with KarmaCRM
          • Integrate BotPenguin with LiveAgent CRM
          • Integrate BotPenguin with NetHunt CRM
          • Integrate BotPenguin with Plivo CRM
          • Integrate BotPenguin with Recurly CRM
          • Integrate BotPenguin with Shipway CRM
          • Integrate BotPenguin with TeamGate CRM
          • Integrate BotPenguin with Zoho Projects
          • Integrate BotPenguin with Zoho CRM
          • Integrate BotPenguin with Google Drive
          • Integrate BotPenguin with Agile CRM
          • Integrate BotPenguin with Pipedrive
          • Integrate BotPenguin with Drip CRM
          • Integrate BotPenguin with GetResponse
          • Integrate BotPenguin with Groove
          • Integrate BotPenguin with Helpdocs
          • Integrate BotPenguin with Bitrix24
          • Integrate BotPenguin with Freshworks CRM
          • Integrate BotPenguin with Insightly CRM
          • Integrate BotPenguin with Nimble CRM
          • Integrate BotPenguin with Nutshell CRM:-
          • Integrate BotPenguin with OntraPort CRM
          • Integrate BotPenguin with HubSpot
          • Integrate BotPenguin with WebHoper
          • Integrate BotPenguin with EngageBay
          • Integrate BotPenguin with FrontApp
          • Integrate BotPenguin with Copper CRM
          • Integrate BotPenguin with Salesflare
          • Integrate BotPenguin with No CRM
          • Integrate BotPenguin with Helprace
          • Integrate BotPenguin with Flowlu
          • Integrate BotPenguin with Pipeline
          • Integrate BotPenguin with Zingtree
          • Integrate BotPenguin with Salesforce CRM:-
          • Integrate BotPenguin with Chakra CRM:-
          • Integrate BotPenguin with SimplyBook:-
          • Integrate BotPenguin with Gitbook
          • Integrate BotPenguin with GoHigh Level
          • Integrate BotPenguin with Voxloud
          • Integrate BotPenguin with ViaSocket
          • Integrate BotPenguin with Twilio
          • Integrate BotPenguin with Shopify
          • Integrate BotPenguin with Razorpay
          • Integrate BotPenguin with Pabbly
          • Integrate BotPenguin with Outlook
          • Integrate BotPenguin with OnPipeline
          • Integrate BotPenguin with Notion
          • Integrate BotPenguin with MoEngage
          • Integrate BotPenguin with Kylas CRM
          • Integrate BotPenguin with Google Analytics
          • Integrate BotPenguin with FirstPromoter
          • Integrate Botpenguin with Google Contacts
          • Integrate Botpenguin with Zoho CRM
          • Integrate BotPenguin with Zapier
          • Integrate BotPenguin with Make.com
      • Inbox
        • Chats window
        • Orders
        • Contacts
        • Groups
        • Real-Time Customer Interaction
        • Importing WhatsApp Contacts
        • Creating Segments
        • Using Tags
      • Analytics
      • Teams
        • Departments
        • Business hours
        • Team
        • Role
        • Using Teams in Chatflow
      • Developer
        • 3rd Party Apps API
        • API Access Token
        • Webhooks
      • Settings
        • Custom Attribute
        • Tags
        • Custom Status
        • Quick Replies
        • Custom Tabs
      • My Account
        • Account
        • Password
      • Subscription & Plans (Legacy Version)
      • Subscription & Plans (Latest Version)
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
      • Edit your chat flow
      • Bot Installation FAQs
      • Inbox FAQs
      • Profile, Team & Notifications FAQs
      • Analytics FAQs
      • Chat Flow FAQs
      • Bot Settings FAQs
      • WhatsApp FAQs
      • Subscription FAQs
      • Product Update FAQs
      • ChatGPT FAQs
    • πŸ› οΈCommon Errors & Troubleshooting
  • πŸ“–Platform Guidelines & Training
    • πŸ‘©β€πŸ’»WhatsApp Cloud API by Meta
      • βš™οΈSetting Up Your Facebook Business Manager
      • πŸ’°Meta Conversation Pricing for WhatsApp Cloud API
      • πŸ‘§Update WhatsApp Bot Profile
      • βœ…Getting a Blue Tick(previously Green Tick) on WhatsApp
    • πŸ”‘WhatsApp Bot Creation with Manual Onboarding
      • βœ…Prerequisites for WhatsApp Bots
      • πŸ”€Create a Meta App
      • βœ”οΈRegister & Verify your WhatsApp Number
      • πŸ”—Subscribe WA webhook with BotPenguin
      • πŸ’³Update WA account Payment Method
      • πŸ¦Έβ€β™€οΈAssign System User to WhatsApp Account
      • πŸ“ƒGetting all the necessary details from Meta Developer Dashboard
    • βš™οΈWhatsApp Bot Creation with Automated onboarding
    • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
    • ♻️Reconnect Whatsapp Bot
    • πŸ”Recovering Your Restricted Meta Account
    • πŸ’‘Must know-how of BotPenguin
      • πŸ”€Manage & Use Custom Attributes
      • πŸ–₯️Call external APIs in your chat flows
      • πŸ‘¨β€πŸ’ΌManging team roles & Users
      • πŸͺ„Unlock BotPenguin AI
      • πŸ•΅οΈβ€β™‚οΈSupport Agent guide
      • πŸ“¨Send WhatsApp notifications using the BotPenguin APIs
      • Chatbot User Authentication
  • ⚑Platform Updates & Info
    • πŸ”₯What's New
    • 🐞Report a bug!
    • πŸ—’οΈFeature Requests
    • 🐧BotPenguin Roadmap
    • 🀝Connect With Us
  • πŸ› οΈAPI References
    • πŸ“„Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • πŸ“„WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
  • 🀝Partner Documentation
    • 🐧BotPenguin Partner Onboarding
      • Signup as a BotPenguin Partner
      • Setup your Pricing Plans
      • Connect to your Domain
      • Setup 3rd Party Integrations
        • Setup AWS SES Account
        • Setup Google reCAPTCHA
        • Setup ChatGPT Account
        • Setup Zoho Integrations
        • Setup Google OAuth App
        • Setup RazorPay Account
        • Setup Stripe Account
        • Setup Facebook App for WhatsApp & Facebook Bots
          • Create Facebook Login for Business Configuration
          • Meta System User Token
      • Setup your pricing plans (Legacy Version)
      • Setup your Pricing Plans (Latest Version)
    • πŸ™‹β€β™‚οΈPartner FAQs
      • Onboarding
      • Affiliate Partner
      • Implementation Partner
      • Whitelabel Partner
      • WhatsApp Whitelabel Partner
      • Add-ons FAQs
      • Subscription FAQs
      • LTD FAQs
    • πŸ“”Partner API References
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
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On this page
  • Release 3.8.9
  • βœ… Platform Enhancements & Patch Updates
  • Release 3.8.8
  • βœ… Platform Enhancements & Patch Updates
  • Release 3.8.7
  • βœ… Platform Enhancements and Updates

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  1. Platform Updates & Info
  2. Release Updates

December'24 Release

This Page contains the information of the releases of BotPenguin

Release 3.8.9

Release Summary Date: December 14, 2024

Tested on: December 13, 2024

  • Operating System: macOS Sequoia (Version 15.0)

  • Browser: Chrome (Version 131.0.6778)

βœ… Platform Enhancements & Patch Updates

  • Export Trained URL in "Train Your Bot" Added the ability to export the trained bot's URL directly as a CSV file from the "Train Your Bot" sections, making it easier to access and share.

  • Lead/Chat Auto-assignment Validation Implemented socket connection validation for lead/chat auto-assignment. Ensures reliable connectivity and accurately assign leads and chats to agents.

  • WhatsApp Flows with Endpoint Introduced support for WhatsApp Flows with Endpoint to streamline message workflows and enhance automation.

  • File Sharing in Inbox Added the ability to send and receive files directly within the inbox during live chat. Users can seamlessly share documents, images, and other file types.

  • Inbox Template Search Added a search feature in inbox templates for WhatsApp channel, making it quick and easy to find the right template during live chat.

  • AI Response Disclaimer Customization Added a checkbox in the ChatGPT component to enable or disable AI response disclaimers. Users can now edit and customize the disclaimer message for a more personalized experience.

🌟 Thank you for your continued support. Stay tuned for more updates! 🌟


Release 3.8.8

Release Summary Date: December 9, 2024

Tested on: December 8, 2024

  • Operating System (Stable Version): macOS Sequoia (Version 15.0)

  • Browser: Chrome (Version 131.0.6778.86)

βœ… Platform Enhancements & Patch Updates

  • SimplyBook Integration Seamless SimplyBook integration added for appointment booking and lead management within your bot.

  • API Error Handling Enhanced API component to validate and handle HTTP status codes for better error management and reliability.

  • Filter Retention for Custom Users Added dedicated filter retention for custom users to improve data filtering and user management.

  • Train URL Parameter Enhancements Improved support for query parameters in the Train URL for bot training on website URL.

  • Chat Window Scroll Update Changed the chat window’s default scroll behavior to start at the top, enhancing the user interaction experience.

  • Nested API Responses Improved handling of nested array responses in APIs for seamless data processing and display.


Release 3.8.7

Release Summary Date: December 2, 2024

Tested on: December 1, 2024

  • Operating System (Stable Version): macOS Sequoia (Version 15.0)

  • Browser: Chrome (Version 131.0.6778.86)

βœ… Platform Enhancements and Updates

  • Conditional Flows with If/Else Component in Website Bot:

    • Introduced the If/Else component to enable conditional flows based on specific criteria or user inputs. This feature enhances dynamic conversations by directing users to different paths for more personalized and tailored interactions.

  • Inbox Search Fix:

    • Resolved issues causing incorrect or incomplete search results in the inbox, improving search accuracy and usability.

  • Shopify Abandoned Cart Messages Fix:

    • Fixed issues with Shopify abandoned cart messages not triggering or displaying correctly, ensuring seamless follow-up with customers.

  • Added Language Support:

    • Now supports Polish, Thai, and Vietnamese languages, providing better localization and user experience for global users.

  • Quick Replies Fix:

    • Addressed functionality issues with quick replies, ensuring prompt and accurate responses during chat interactions.

  • Broadcast Attribute Mapping Fix:

    • Resolved template attribute mapping issues during broadcasting, ensuring correct data displays and consistent communication.

  • Improved WhatsApp Onboarding UI:

    • Enhanced WhatsApp onboarding with clear error messages, visual cues and retry options to make the process smoother and more user-friendly.

  • Suggestion UI Improvements:

    • Redesigned Suggestion UI for a more intuitive experience, featuring an enhanced layout and usability for quicker interactions.

  • Markdown Support in Canvas Components:

    • Added Markdown formatting to Canvas components, allowing rich content presentation with headings, bullet points, links, and more.

Last updated 5 months ago

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