Triggers setting.
This page contains how you can use and configure the triggers for the chatbot in BotPenguin.
Last updated
This page contains how you can use and configure the triggers for the chatbot in BotPenguin.
Last updated
Click on bots and select a website bot.
Click on "Website Chatbot Settings".
Under "Triggers" you can setup when to trigger your website chatbot.
Enter time in seconds after which bot will be triggered on desktop and on mobile.
Setup chat bubble automatic opening behaviour when visitor closes the chat window.
Always Open After On Above Specified Triggers
Automatically After Selected Amount of Time -> You can select a time after which it will pop up.
Never Automatically Open The bot -> Now chat bubble will open once clicked by user. This can be used to make chat bubble open for one time only.
Toggle ON/OFF to select auto open chatbot on desktop and on mobile.
Click on save changes to save the changes made by you in trigger section.
If everything is correct and you are still unable to move forward, write to us at contact@botpenguin.com. We will respond back within 48 business hours.
