Release 2.5 Smart Questions

Keyword-based Smart Question
Now website bot is equipped with keyword-based smart questions. You can define ask your customer open questions and you can define the set of keywords and their respective replies. Here is how.
Add a smart question to your flow
Login to your BotPenguin dashboard and go to bot-builder.
Add a smart question to your chat flow
Add smart question using BotPenguin Bot Builder
Configure the keywords as you wish
Click on the question and it will open up the configuration
Here you can define the keywords and what message to send next in case of the keyword is matched.
Configure Keywords for the Smart Question in BotPenguin
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Release 2.6 UI Revamp

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Last modified 6d ago

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Keyword-based Smart Question

Add a smart question to your flow

Configure the keywords as you wish