Telegram Chatbot

This section contains a tutorial on how to create a Telegram Chatbot, edit the bot's chat flow and bot's settings.

Interactive Guide

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What is a Telegram Bot?

A Telegram bot is an automated assistant inside the Telegram app that can chat with users like a real person. On BotPenguin, this bot can send messages, answer user queries, collect data, guide visitors, and handle tasks without any manual effort. It helps businesses stay connected with their customers at all times—without needing someone online 24/7. Once connected via BotPenguin, the Telegram bot can manage multiple conversations at once, making customer support and engagement simple and efficient.

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Benefits of Telegram Bot

• 24/7 Availability: Your bot stays active round the clock, helping customers even after working hours.

• Easy Setup: With BotPenguin, you can connect or create a Telegram bot in just a few clicks—no coding needed.

• Automated Chat Flows: Design conversations to match your business needs and guide users smoothly.

• Drip & Broadcast Campaigns: Reach users with scheduled updates or send bulk messages instantly.

• Lead Collection & Support: Capture leads and solve user problems automatically through interactive chat.

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Video Guide

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How to Automatically Create a Telegram Chatbot?

1. Log into your BotPenguin account. Click on the top-left "Create Bot" icon.

2. Select the "Telegram Chatbot" at platform selection, and click on "Proceed to Next Step"

1. Select a valid use case, and then click on "Proceed to Next Step"

2. Enter your phone number which is connected with Telegram.

1. You will receive a "Login code" in your Telegram account. Enter the Login Code and click on "Create Bot".

You may click to `resend` code in case you haven't received it. If still not received the Login code, please verify the Telegram mobile number and re-enter it by clicking "Change number".

1. Congratulations! You have created your Telegram Chatbot!

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How to Manually Create a Telegram Chatbot

1. Follow the above steps till step 4. Then, click on "Manually Connect Your Chatbot"

1. Enter the:

   1. Bot name which you want to connect.

   2. Bot user name which you want to connect

   3. Bot Authentication Token received on telegram from "BotFather".

1. Click on Connect Bot.

Congratulations! You have successfully created a Telegram Chatbot!

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FAQ's

What do I need to create a Telegram bot automatically on BotPenguin?

You need a Telegram account and access to BotPenguin. You must enter the phone number linked to your Telegram account and input the Login Code received on Telegram.

What should I do if I don’t receive the Login Code?

Click the resend button. If the code still doesn’t arrive, verify that the phone number is correct and try again using Change number.

Can I manually connect a Telegram bot?

Yes. After entering your phone number, choose "Manually Connect Your Chatbot" and enter the following:

• Bot Name

• Bot Username

• Bot Authentication Token (from BotFather on Telegram)

Then, click Connect Bot.

How can I edit the chat flow of my Telegram bot?

Click the Edit Your Chat Flow tab. A pre-created template will appear, which you can easily customize as per your business needs.

Can I create multiple chat flows?

Yes. Go to the Chat Flows section, click Create Flow, give it a name, and it will be listed under Flow name.

What is a Drip Campaign, and how do I set it up?

A Drip Campaign is a series of scheduled messages. Go to the Drip Campaigns tab and click Create Campaign to begin.

What is a Widget, and where can I use it?

A Widget is a chat interface that can be added to your website, ads, blogs, or promotional content. To create one, go to Widgets in Bot Settings and click Create Widget.

How can I send messages to multiple users at once?

Use the Broadcast feature. Go to the Broadcast tab under Bot Settings and click Create New Broadcast.

If you still have some questions for our team, write to us at [email protected]. We will respond back within 48 business hours.