🟩June'24 Releases

This Page contains the information of the releases of BotPenguin

Release 3.6.7

Release Summary Date: 28 June 2024

Tested On: June 27, 2024

  • Operating System (Stable Version): macOS - Ventura Version 14.4.1 (23E224)

  • Browser: Chrome - Version 126.0.6478.63 (Official Build) (arm64)

βœ…Payment Component for WhatsApp Bot

  • Introduced a new payment component for the WhatsApp Bot, tailored for a particular client.

  • This enhancement enables the client to seamlessly handle payments through the WhatsApp Bot, improving user experience and streamlining transactions.

βœ…New Feature: Auto Renewal Checkbox for Agency-Initiated Plan Upgrades or Purchases

  • Introduced a new checkbox for auto-renewal plans when an agency initiates an upgrade or purchase by impersonating a customer account.

  • A new checkbox for enabling auto-renewal of plans has been added.

  • This checkbox appears during the process of upgrading or purchasing plans.

  • It is specifically applicable when the action is initiated by an agency impersonating a customer account.

  • This enhancement provides agencies with the ability to easily set plans to auto-renew when managing customer accounts, ensuring seamless continuity of services.

βœ…Platform Enhancements and Customer Success Resolutions

  • Resolved the issue where the phone number field was not working for a specific Android device.

  • Fixed the issue where MS Teams Bots were not being created from BotPenguin.

  • Resolved issues with error message handling and attribute mapping in the option title of single choice components.

  • Fixed the issue causing the flow to recur for end users.

  • Resolved the issue where the wrong flow appeared once the session expired.

  • Fixed the issue where multiple widgets were generated when the agent navigated to the widget section.

  • Resolved the issue where notifications were not showing within the agent interface.

  • Fixed issues where the inbox filter was merging with icons and the unread message filter was not functioning properly.

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Release 3.6.6

Release Summary Date: 22 June 2024

Tested on: June 21, 2024

Operating System (Stable Version): macOS - Ventura Version 14.4.1 (23E224)

Browser: Chrome - Version 126.0.6478.63 (Official Build) (arm64)

βœ…Key Enhancements and Features

Single Choice Component Enhancement for the MS Teams Bot

  • Users can now map APIs with the Single Choice component.

  • Only APIs returning an array type response can be mapped.

  • Users can select titles from the API response to display as options.

  • Users can map API values to existing custom attributes for further use within the platform.

  • If the API fails, the flow will redirect to a pre-selected question for handling the failure.

Canvas Improvements

  • Keyboard Shortcuts Added:

    • Copy

    • Paste

    • Select All

    • Delete

    • Open add component block

    • Undo

    • Multi-select nodes

  • The layout has changed from vertical to horizontal.

  • Copied nodes are now placed next to the original node and highlighted.

  • Selected nodes now have animations.

  • Nodes can be multi-selected and dragged.

  • Connected nodes are placed first, followed by unconnected nodes.

  • Feature response time has been improved.


Release 3.6.5

Release Summary Date: 14 June 2024

Tested On: June 13, 2024

Operating System (Stable Version): macOS - Ventura 13.2.1 (22D68)

Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

βœ…Key Enhancements and Features

API Handling with Single Choice for Website Bot

  • Users can now map APIs with the Single Choice component.

  • Only APIs with an array type of response can be mapped.

  • Users can select titles from the API response to display as options.

  • Users can map API values to existing custom attributes for further use within the platform.

  • If the API fails, simple options from the Single Choice component will be presented to the user.

AI Web Categorization and FAQ Generation

  • Users can scrape either the entire website or a single page while training the URL.

  • Multiple categories will be generated from the scraped website.

  • URLs matching each category will be grouped under that category.

  • Each category name will be clickable, redirecting users to the corresponding Website URLs page.

  • All data from the crawled website URLs will be stored under the Elastic ID of the specific bot.

  • Deleting any category or URL will also delete their associated data from the Elastic ID.

  • FAQs will be generated automatically after scraping a new website.

Sound Notifications Enhancements

  • Sound notifications are now available for the bot launcher icon.

  • Sound notifications can be enabled for customer desktop notifications.

  • Users will receive sound notifications for bot messages even when they are on another tab.

  • New fields for sound notifications have been added under Bot Setting -> General tab.

  • Users can select the sound they wish to use for notifications.

  • After saving the sound notification settings for the bot, users must invalidate their cache to apply the changes.

βœ…Platform Enhancements and Customer Success Resolutions

  • The Leadsquared API URL has been changed to resolve integration issues for the client

  • Hubspot deals will be created from BotPenguin for the following events:

    • User upgrade

    • User downgrade

    • Plan renewal

    • Message consumption (at 50%, 75%, 90%, and 100%)

  • The issue of deals merging with the same email has been resolved and is now live.

  • The location component for the WhatsApp bot has been enhanced.

  • A location button now appears on the customer side.

  • After clicking the button, users are redirected to the maps screen where they can select the location they want to share.

  • The selected location is saved within our platform as a URL.

  • The document component has been modified.

  • Customers can now add a URL within the document component.

  • The document is sent to the user whenever the component appears in the flow.

  • Customers can also add an attribute in place of the URL.

  • If the attribute contains any URL of a document, the same document is sent within the flow.

  • Issues with live chat component import have been fixed.

  • The issue with MS-Teams bots not working has been fixed.


Release 3.6.4

Release Summary Date: 10 June 2024

Tested On: June 9, 2024

Operating System (Stable Version): macOS - Ventura 13.2.1 (22D68)

Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

βœ…Key Enhancements and Features

New Chat Window

  • A new chat window has been created for the website bot.

  • Existing customers with the old chat window will see a banner on the Home page and under the Bots Getting Started page.

  • The new chat window can be configured from the Bot Settings -> Design -> Theme tab.

  • Users can select either the new or old theme according to their needs.

Google Sheet URL Scraping with Google Sheet Integration

  • Customers can now scrape Google Sheets by integrating them with the bot.

  • The scraped content from the Google Sheet is stored in the database.

  • When the end-user requests data from that sheet, ChatGPT will generate database queries to retrieve the data.

  • Users can resync already synced sheets to update the database with the latest content.

  • This enhancement improves the capability of ChatGPT within our bots, making them more reliable for customers.

βœ…Platform Enhancements and Customer Success Resolutions

  • Fixed an issue where customers with plans named in Arabic were unable to log in to their accounts.

  • Super admin login now includes OTP verification to enhance security.

  • When a super admin impersonates any agency, a hash value is created in the database and assigned to the impersonated URL.

  • This hash expires after the admin successfully logs into the agency.

  • Code has been deployed for customers on the Baby plan.

  • These customers will now see new subscription pricing if their agency has plans under the new subscription.

  • The issue where the canvas catalog allowed only 25 options has been resolved.

  • Users can now add up to 1000 options.


Release 3.6.3

Release Summary Date: 1 June 2024

Tested On: May 31, 2024

Operating System (Stable Version): macOS - Ventura 13.2.1 (22D68)

Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

βœ…Key Enhancements and Features

ChatGPT Add-on Plans Include Model Type and Knowledge Mix

  • Upon selecting a particular Add-on plan, the corresponding ChatGPT model associated with that plan is automatically chosen.

  • The responses generated by ChatGPT will align with the characteristics and knowledge type of the selected model.

  • If a user has multiple Add-ons with different models, they can switch between Add-on plans in the bot's ChatGPT integration section.

  • This flexibility allows users to tailor their AI messaging experience based on the specific model they prefer or require for their conversations.

βœ…Platform Enhancements and Customer Success Resolutions

  • Fixed the issue where broadcasts included deleted contacts in the count.

  • Fixed the issue displaying "WhatsApp Limit Exceed" while sending messages from the inbox.

  • Added the add-on count display on the dashboard of customer accounts.

  • Fixed the issue where tags were removed after updating the title message.

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